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Islesurf.top

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Islesurf.top Reports & Reviews (1)

- Bluffton, SC, USA

On August 27th, 2023, I placed an order on the website, www.islesurf.top, not realizing that it wasn’t the Isle Surf & Sup, islesurfandsup.com, website. Right after placing the order, I realized it was fraudulent & immediately attempted to cancel my order. The only way to contact them & cancel was through a “Contact Us” link, that would reply “Error” after each attempt.

I noticed a customer support email link on the invoice which I emailed. I soon found out that this email actually went to the legitimate Isle Surf & Sup business. They corresponded w/me which I soon found out that they were not associated w/the business that I placed my order with.

I reached out to PayPal to let them know & filed a dispute & I also filed a dispute w/my credit card company. Unfortunately, even though I paid through PayPal w/my credit card, PayPal is unable to do anything. My credit card company stated that the merchant replied & stated that they never received a email to cancel. As I stated, I was not able to contact them to cancel & I NEVER received a paddle board. So I’m out $115! I’m at a loss! Hoping you guys can help!

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