It had the name Capital One in it and others, I can't remember Reports & Reviews (1)
It had the name Capital One in it and others, I can't remember Contacts
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Country United States
Victim Location IN 46142, USA
Type of a scam Credit Cards
She asked for the rest of my credit card for confirmation. I told her I did not feel comfortable in doing that. I only gave her the last 10 digits, the security code and then she wanted the last four digits of my SS#. She asked me to hold and there was silence. She came back and said she could also help me with other credit cards that I might have and went through the list of names of credit cards as examples. I told her I didn't have any more and she hung up. I called the number back after 5 minutes and to a message stating the Verizon customer is not available at this time. I contacted the ScamPulse.com and called Capital One to see if an actual call was made to me. He (Clark, a customer representative) confirmed Capital One did not call and that the call was fraudulent. They cancelled my card and issued a new card. I will also be writing to their fraud and abuse email ([email protected] to share the detail of the call. The ScamPulse.com representative also called the number while I was on the line with Capital One. She received a voice mail of Nicolas. She didn't speak to anyone they thought they hung up and the phone called her back and she heard a lot of people talking in the background. She stated it sounded like a room full of people making phone calls. She preceded to give me the scam tracker link and information on how to freeze my credit.