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IT Solutions

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IT Solutions Reports & Reviews (2)

- Marianna, FL, USA
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I received a call from this company back in March stating that we purchased Microsoft wanted me to log on my computer told them I didn't have a working computer or lap top at this time. man argued with me told me I was tell a tie and would be billed. I called my bank make sure to watch account. My husband had voice mail about account being billed. i called number was same thing only a women states that back Dec. 2017 we did a online purchase and that if we wanted to cancel we needed to log on computer, advised her again we don't have a computer states we can use work or public computer. this time she stated that better business is requiring the to give us a refund of $299.90 that we supposed to have paid. Again i told her that i didn't have a computer that I would get back with her, they will not let us cancel this over phone or by paper wants access to a computer. called local ScamPulse.com and they advised don't do it and report it.

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- Leeds, AL, USA
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This company had been doing work on my computer a couple of months ago. I paid them $330.00 to do the work and install proper security (virus protection). Monday 10/2 they called me and said that they were having to close their business at the request of the government and ScamPulse.com and were having to refund all of the customers the money they had paid for work they had done. I allowed them to dial into my computer which they had done a couple of months ago to make some adjustments that they said were necessary on Tuesday 10/3. I always spoke with a man named Charles. After the completion of the work I talked to another gentleman that took information regarding how to refund the $330 back to me. He had me set up an account with Western Union where he would transfer the funds back into my account and said the funds would be in my account within 30 minutes. The funds have never arrived and my computer has lost all of my files that I had stored. I attempted to call them all day 10/4 and Charles finally called me back and said that for me to get the money I would have to go buy a $500 Walmart gift card and that they would then send me $1000.00 to replace the purchase and that I would actually end up getting $170 in my pocket over the $330 that they owe me. I advised Charles I would not go purchase the gift card and that they could send me the money. Today 10/5 Charles has called again wanting to know my decision about purchasing the gift card and I told him NO. If I am supposed to get this money back I need it, let alone the fact that I have lost all files on my computer.

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