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IT USA

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IT USA Reports & Reviews (89)

Our company has been invoiced by mail by a company called IT USA for Hewlett Packard LasetJet M553 Supplies twice (08/03/17 and 10/03/17). We didn't order any supplies from IT USA. DO NOT PAY!

We received an invoice for $1,220.96 for printer supplies on a printer we do not even own. The 800 number says leave a message and someone will get back to you in 48 hours. Never heard of this company and we do not do business with them

Company claims they delivered toner to our facility and is now demanding payment. We have no record of this delivery and the order was NOT authorized by our Purchasing department. This is a scam, we call them "toner pirates".

They billed us over $1,200 for xerox copier supplies however our supplies are built into our contract. When i tried to call to ask about the invoice it sent me to a single persons voicemail and they never called me back. i talked to the company we lease with and they told me they have never heard of this company nor did they issue an invoice for that amount.

We received an invoice for supplies for our copier (the make of copier was correct) at an extremely high cost. We currently have a maintenance contract for our copiers so we do not receive billings for supplies. I called the company number on the invoice, but could only leave a voice mail. No one has called me back. I called the company that handles our copiers, who told me this is not one of their suppliers and they suspect this is a "toner pirate" scam. I have included a copy of the invoice and the flyer that came with the invoice.

- Newport Beach, CA, USA

I received a call asking about the printer I use at the office I work for. I assumed it was a call regarding the printer at another location so I gave my name and told him what model our printer is,

Weeks later I received an invoice saying that we owed $1284.46 in supplies for our printer with my name listed as the contact. The invoice requested payment and had a form to return with credit card information which I did not provide.

- New York, NY, USA

We received a invoice from this fake company claiming that one of our employees called to purchase toner for a printer that we have. In the invoice it claims that they will "hold" the toner that we ordered until we are ready to receive it then they would ship it to us, but on the invoice it says that the invoice is due immediately. First no one from our company ever contacted this company but they knew our printer model and one of our employees names. We never sent them a PO and the best of all they are charging over 4 times more for the cost of the toner as supposed to ordering the toner from Staples for 4 times less! They claim to be based out of New York City, but on the invoice they did not charge us sales tax even though we are also in NY and since we never worked with this company before they do not have any sales tax exemption certificates from us, so not only are they scammers but they are evading state sales tax! I also did some research and the company location is a shared "Virtual" office, it's not even a real location! After we complained to the FTC we received a call from this company trying to get payment on this bogus invoice! In all my years I've never seen a company using this type of scam, its very direct and forward without any care of being caught! How can a company be able to scam people like this and exist!?

- New York, NY, USA

We received a strange invoice. The invoice states that we purchase items from this company and our bill is due, or at least they make it seem that way, but we never purchased from them and when I look them up they have some type of "Virtual" office in 511 Avenue of the Americas Suite 250 NY, NY 10011 Tel 800 493 1323. They also know very specific information, like our employees names and actual printers that we have, in all my years i've never seen anything so misleading! The invoice was for a Laser Printer Toner and the item that was on the invoice was 5 times more expensive than the same exact item on Staples! They also did not charge sales tax and they do not even have my tax ID# or tax exemption certificate!

“Karen” called the University from 2529175701 requesting payment for an outstanding invoice. The individual contacted the departmental contact listed and they confirmed that she did not place this order or received the items. “Karen” called the department for two weeks. When the individual was actually able to talk to her, she told her that this looks like a fraudulent invoice and we were not able to find the vendor information online or in our system. "Karen" was insistent that some vendors do not have a website and that she was only the collections agent. She never provided which collection agency she was with. Within seconds her solution was to remove us from the list/invoice and put in a cancellation request.

The individual reported this incident to our department (Purchasing) and we are reporting the scam.

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