J-E Services Reports & Reviews (24)
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Country United States
Type of a scam Bank/Credit Card Company Imposter Scam
Initial means of contact Not applicable
Help
SCAM
Scam
Tried to scam me today
Country United States
Type of a scam Bank/Credit Card Company Imposter Scam
Initial means of contact Not applicable
Scam
Country United States
Type of a scam Debt Collections
Initial means of contact Phone
Scam
Going after my 75-year-old mother almost gave her a heart attack
SCAM!!!
Type of a scam Phishing
It scam me
It's a scam
100% A Scam!
I called the number the next morning (833-296-8166), however I never received any prompts to get to a specific department. Instead, it rang about 5 times before a very generic voicemail came on. I left a voicemail and headed to work.
About 4 hours later, I received a call from a “supervisor” who didn’t mention my voicemail (which I thought was odd because I mentioned they were likely scammers) but mentioned he “saw my number pop up awhile ago and wanted to see if any of his staff reached out and if I had been helped”.
I explained that my sister received a call on my behalf and that I was trying to see what this matter was regarding. He mentioned a previous debt I had from YEARS ago that I do remember settling in 2017.
I told him I would need to look through my emails and find the letter that I was provided and I would be happy to provide it to them. He mentioned that in the mean time, I could send him the funds and they would just simply refund me my money once they received my email (lol).
I actually was on my lunch and had time to play along to see how far this would go. I told the individual that I was a single parent (because I am) and couldn’t afford to send anything today but I would be able to do so the following week. He asked if I would be able to put ANYTHING down (incredibly persistent to get money same day) I told him I simply couldn’t. I also told him I’d been scammed before and requested some kind of documentation via email of this information that I’ve never received and thought how odd it was that my first conversation would be the final day I could make a payment. He instead sent a text of the letter I’ve attached. He mentioned he’d send a text and email to “make me feel more at ease” but I never received an email.
I told him he was throwing a lot of information at me and that I wouldn’t just pay because he sent a document that I haven’t even fully looked into . He then said “ma’am we do this everyday and never get any push back but it’s honestly up to you”.
I told him I’d do my own research on the company, the letter, and locating my previous payoff document and I’d get back to him the following week. He then tells me “I won’t be assigned as your caseworker after today and we will no longer have your case. It will be transferred over to the garnishing department”.
I told him I though he was a supervisor and not my caseworker (lol). He attempted to throw about 3 different amount s at me to see if I’d agree to a lower amount. I asked him if he could hold as I read over the letter but I really just googled the company to see if it were a scam.
I ended up getting off the call only to have the same number call me 3 more times that day!
Definitely a scam!
They are scammers
Pressure for Immediate Payment
JE Services says I have a complaint against me without giving details
Scammer's address 30767 Gateway Place #740 Rancho Mission Viejo CA 92694, Mission Viejo, CA 92694, USA
Scammer's email [email protected]
Victim Location CO 80128, USA
Type of a scam Debt Collections
The next day I talked to Allison. She confirmed receipt of the POA. I was later referred to Michelle, Allison's manager. They had a valid Sears credit card account number for my brother and the amount due (my brother did previously owe money). I asked for their web site, but was told they did not have one. I again told Michelle that Gary has dementia, is in a nursing home, and has no assets. I said I help with is finances, but I am not responsible for them. Michelle said I could settle Gary's debt so I was not bothered about the account anymore. I would get a "release of liability" by paying only 5% of what was due. The rest (95%) would be written off. I said I was not responsible for, nor would I pay for his debt, regardless of the amount owed. I asked what address they have on file for Gary and they gave me the address for my residence (Gary does not live with me.) I told them the address they have on file for my brother is my residence address and that he does not even reside in the same state as me (all of his correspondence does come to me). I told them 7-10 years ago I even had to appear in court and the case was dismissed (lack of jurisdiction). None of this mattered. They told me it would not go to collections again, but it would be forwarded to "Arbitration" for judgement, and that I would be served in 5-7 days. She got off the phone abruptly as she saw no point in discussing further.
After the call I went through my old files and found a 2015 settlement agreement with another collection agency where the debt was "paid as full and final." On 12/2/21 I called J-E Services and Michelle answered. In order to get her to talk to me, I led with the premise that I was reconsidering paying off the debt. To get their address (to look up their legitimacy) I asked where I could send a check and she said they do not accept checks, only Visa, MC, or Discover. I eventually told her of the settlement agreement. She asked me to email her a copy of the settlement agreement at support@j-eservices and that she just closed the case. I asked if I could get an acknowledgement that the case was closed, she said she could not send me that. I then asked if I could at least have an acknowledgement that they received my email with the Settlement Agreement and she again said no.
I had concerns. About an hour later, I called back to Michelle and (falsely) told her I was having trouble emailing the settlement document and asked for her address so I could mail it to her. She gave me the address of 30767 Gateway Place, #407, Rancho Mission Viejo, CA 92694. I did not send the email with the Settlement Agreement to Michelle as it smelled of a scam. They can contact me again if needed...but I doubt they will do so. This has all the sounds of a significant fraud. I just do not know how they got my brother's credit card number, DOB, and approximate amount of previous debt. Beware!!!
When I clicked on the JE Groups Link, my browser and anti-virus protection gave me warnings about continuing and would not let me go there, indicating there was a high probability of fraudulent activity at the site due to the nature of information the site collects.
Total Scam-o- rama!
The address on that page is 30767 Gateway Place #740 Rancho Mission Viejo, CA 92694, which is very close to the address in your post, 30767 Gateway Place, #407, Rancho Mission Viejo, CA 92694 with the only difference being the webpage address uses #740 while your post address has #407, a transposition mistake or intentional error
The contact phone number on the web page in the first paragraph is the following:
(844) 450-8819
A search of that phone number leads to the following Better Business Bureau Page:
https://www.bbb.org/us/ca/perris/profile/collections-agencies/je-groups-1066-890...⇄ />
That page is for JE Groups, an infamous debt collector, that also goes by Johnson & Edwards. Both have a a long history of questionable collector activity.
Perhaps J-E or JE Services may be JE Groups collection agency reborn. The information in your post leads in that direction.
This crew robo dials using random and local numbers familiar to the person they are calling. On answering, they pursue a bogus debt and give a call back of 844-899-6149, but very little info on their identity.
If one asks for validation or documentation, they start talking about court and arbitration, etc. Again stonewalling about revealing any info.
The stench of a scam is strong.
The address info you gave does not trace back to much, just a mailbox at a UPS Store.
To collect in my state, a license is required. I can't find this crew or anything close to their name. They are not licensed here nor legitimate.
If you can figure out who they are, they are ripe to sue for Fair Debt Collection Practices Act: a search will reveal plenty of consumer attorneys who will sue for free.
If the debts they are chasing are real at all, they may be statute bared from being pursued in court / arbitration.
As you note in your original post, the debt they were pursuing you for was previously settled.
Thank goodness you did not give them any payment info, they may have charged as much as your credit card would bear.
If anyone ties these people down to a traceable identity / business, please post it. Thanks.
Like the OP, these creeps came after me for a bogus debt. I was scared off by the stench of scam, and I echo the OP: BEWARE