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Jennibag

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Jennibag Reports & Reviews (1)

- Buffalo, NY, USA • Dec 24, 2024
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I placed the order on instagram. I have confirmation, but no record of which card I used and nothing show the whole total amount on any credit card statements.

I placed the order 11/24 I took a picture and video. They have a 60 day hassle free return policy but rejected my request.

JenniBag

ORDER #27123

Your order is on the way

Your order is on the way. Track your shipment to see the delivery status.

View your order

or Visit our store

China Post tracking number: XXXXXXXX Items in this shipment

Jenni Travel Bag × 1

Beige / Roller Edition

I’m sorry for the delay in processing your return request. Unfortunately, our refund quality control team didn’t approve the case, but I am working on negotiating a better solution on your behalf. I will escalate this to the upper team and do my best to resolve this for you.

We truly value your support and aim to give you a better post-purchase experience. I’ll keep you updated as we move forward.

Thank you again, and I hope you have a great day!

Best regards,

Jet | Jennibag Customer Support | https://jennibag.com/

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