JHM Hobbies Reports & Reviews (34)
JHM Hobbies Contacts
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Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable
A status update is not yet available on your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon." This statement has been on this tracking number since 12/11/2019, & it currently is 12/26/2019.
When I e-mailed JHM Hobbies, they did not respond back. I contacted Wal-Mart.com, & they said that they would contact JHM Hobbies, & JHM Hobbies would contact me (which JHM Hobbies never did). Wal-Mart contacted me the next day & said that since they could not resend out the item, they would not only issue the refund, but they also would send me a Wal-Mart gift card for the inconvenience.
Scammer's website www.walmart.com
Country United States
Victim Location CA 91766, USA
Total money lost $46
Type of a scam Fake Invoice/Supplier Bill
How are you? I apologize that we did not get back to you earlier but we have been a little more busy than normal so it takes us a little longer than usual to reply back. Your package has shipped out. Sometimes our local post office takes awhile to get the items scanned in as sometimes they simply forward it onto the sorting facility and sometimes it doesn't get scanned in until it is delivered, especially around the holiday time. Regardless, I will reship you out a new package and if you end up receiving two packages we can arrange for one to get back to us. Thanks for checking in and please let me know if I can answer any further questions.
I didn't receive any information about when the 'second' package is being shipped or delivered.
On the reviews for this seller on Walmart's website, 46 people reported the same grievances. https://www.wmtsellers.com/jhm-hobbies#review
So I called Walmarts customer service on 10/22/19 after finding the bad reviews. The customer service agent called the JHM Hobbies and reported the seller saying that the package was delivered to the post office but must be lost in transit because their records show it has shipped. I placed another order through the customer service agent, who says there is a new tracking number and order number, but I have not received confirmation numbers for this new order and shipment.