JNjeans Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for JNjeans, help other victims by adding it!
Total money lost $60
Type of a scam Online Purchase
Dear customer,
You may return the product to our factory, the return shipping address was
---------------------------------------------
the address for returns policy you can send to,
701 East Linden Ave
Linden NJ 07036
USA
Please pay attention to this:
When you return the package, please send us all these things
1.The tracking number
2.The photo of your returning package
3.The shipping fee receipt
Then we can track it and refund you in time! (shipping fee not included)
Kindly note the item must be unwashed and undamaged
Really hope you can send us a tracking number!
We will deal with your refund more quickly.
Thanks a lot.
***** ****
Jul 3, 2020, 7:33 AM
to [email protected]
Thank you. Do I need to send it UPS OR USPS? Or dies it not matter?
Sent from my iPhone
[email protected]
Jul 5, 2020, 10:42 PM
to me
Dear customer,
It doesn't matter.
***** ****
Jul 6, 2020, 2:28 PM
Hello, You did not list THE NAME OF WHO I SEND THIS to. You simply gave the address and when I google that, there are three businesses listed there. Now on my 8
***** ****
Jul 7, 2020, 10:02 AM
to [email protected]
Hello,
Ninth email in my trying to return process.
You gave the address but NOT THE NAME OF WHO I SHOULD SEND THE RETURN TO.
Please send today or I will report your business to the Better Business Bureau of New Jersey.
Best,
***** ****
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***** ****** **** [email protected]
Jul 7, 2020, 9:22 PM
to me
Dear customer,
Just send your items to the address. You can write JNjeans.
We are so sorry that you are not satisfied with these items.
Customers shall pay the shipping fee if return, which may be high for you.
Please notice that the customer shall paid all the shipping fee including
1. the shipping fee that send the items back
"return location is in NJ.You can ask the post office to get the price of shipping."
2. the shipping fee that we send the items to you will be deducted from your refund
"$5 per item,so $10 will be deducted"
If you return, $51.38 will be refunded to your account.
We would like to offer you compensation as follow:
1) Give you $5 per item as compensation, and you keep the items.
2) Or we can help you exchange the size or product, you can reorder the correct size or other product you like, we will give you 50% discount for the new order.
And you don't have to return the items you received.
Please kindly advice us of your opinion.
Looking forward your reply.
Best regards.
***** ****
Jul 29, 2020, 7:27 AM (23 hours ago)
to [email protected]
Hello,
It has been almost a month, and I still have not received my refund. Please refund the $51.38 to my original payment via paypal. The two jumpsuits were returned and per my tracking numbers, they have been received.
If I do not hear back, I will be reporting you to the New Jersey ScamPulse.com for fraud and misrepresentation.
Best,
***** ****
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***** ****** **** [email protected]
Jul 29, 2020, 10:55 PM (7 hours ago)
Dear customer, Please send us these things to check. After checking we will process the refund. Thanks.
***** ****
6:04 AM (44 minutes ago)
to [email protected]
Hello,
There is not one business in the Country that makes a return so difficult. If I order from *****, I get my refund and don’t have to send ONE PICTURE OR EMAIL. The list could go on. I have sent over ten emails for a $50 return and you have made it so difficult. Never once did you say I needed any of this when I went to the UPS store, so why would I save it.
I will be contacting the ScamPulse.com of New a jersey and reporting you. Refund me what is due. Per your previous email, it is $51.08. This is the worst business I have ever dealt with.
Best,
***** ****
Sent from my iPhone
On Jul 29, 2020, at 10:55 PM, [email protected] wrote:
?
Dear customer,
Please send us these things to check.
After checking we will process the refund.
Thanks.
***** ****
6:43 AM (5 minutes ago)
to [email protected]
Here's the deal as I look at your picture. My gosh. All you have to do is click REFUND on that screen for my order. I did not save a photo of the package at the UPS store, as why would I have done that! It was been over four weeks since I returned it, and the receipt is no longer around. Are you seriously saying you did not receive it and wil not refund me!!???
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***** ****** ****