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Keto company

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Keto company Reports & Reviews (2)

- Twin Lake, MI, USA • Jan 22, 2024

Was informed I ordered a trial subscription for keto pills. They insist that I received the product and now owe for the trial then I can cancel the subscription. If I don't cancel the subscription I will be receiving another bottle any day and could end up owing thousands of dollars. They did have my physical address and my email address. I asked for proof that I received the order and they state they already sent me that information on 6/5/23 when they emailed me to pay. I've reviewed my emails and never received anything from them. The person that has called me several times is supposed to be the Head Mgr of Billing. His name is Billy Lopez. I asked for a number for the company and he gaves me 877-205-7242 which he says is an order line. He called from 231-956-7441 (at least this last time). I called the number 877-205-7242 and a lady answered as just Customer Service. I asked the name of the company and she stated she needed my phone number because they work for many different companies. She could only tell me that I ordered a trial bottle of keto pills from Extreme Keto which was located in Utah and owe $249. I asked for a delivery confirmation and she stated that it was already sent on 6/5/23 and they couldn't resend it. She would have the Billing Mgr call me back. I get a call about every other day at all times.

I ordered a keto pill back in July 2019. I paid for the shipping and received my shipment. Within the 30 days I canceled my order and paid for the supply (2nd charge). At this point I think everything is done/taken care of. Fast forward 3 years I get contacted by phone from a number that can not be traced stating I never canceled my order and I have a back charge of almost $300. And pending shipments/charges for the last 20 month. Lady named Kim Lopez on the phone remained I give my credit card information to her right away. I took down information about this to dig into all of it further and located my transactions from July and august of 2019.

She threaten me that she would start processing the pending transactions if I don’t pay the balance on my account. Even though I do not have any of these products as I shipped it all back. At this point I don’t know what to do since I’m getting threatened to pay the $300 or else I’ll have 20 charges of $300 each totaling $6,000

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