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Ladywearss

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Ladywearss Reports & Reviews (3)

• Mar 10, 2024
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My money was taken by Ladywearss and they won't give it back. Ladywearss informed me by email on March 6, 2024, at 22:09 that my order would be delayed. I replied by inquiring about the order delay since I needed my dress for a photo shoot. They stated "The products take about two week to prepare and usually it also takes about a week for the items to reach you. At present, your products are still in preparation." I informed them that I need to cancel the order and ask for a refund of my money. They stated "At this stage, If you still insist on canceling the order based on your circumstances, we will proceed with the refund after deducting a 15% processing fee. It may be presumptuous, but we kindly ask you to reconsider." Due to the delay in the order, I declined the 15% and requested a full refund. Then I received another email stating "Unfortunately, the following items you purchased is out of stock. We sincerely apologize for the inconvenience caused by the out-of-stock items and we'd like to refund you with a coupon valued at 1.2 times the actual product amount." What is the truth? Is the product currently delayed or out of stock? That's an excessive number of lies. I urge you to refund my money and improve your customer service skills. BE CAREFUL with this Company
They will not refund me my money
They will not refund me my money
They will not refund me my money
They will not refund me my money
They will not refund me my money
They will not refund me my money
They will not refund me my money
They will not refund me my money

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- Augusta, GA, USA • Jan 12, 2024
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Hello! There were some items not received and very poor quality in merchandise. I explained the same day of delivery when I notice the product / merchandise that the quality wasn’t acceptable and was unusable due to the jackets purchase had no lining on the inside of the jackets. Which I have provided pictures of the merchandise informing what I have received and the merchandise with such poor quality. I was informed that they cannot refund my funds. I also can provide additional pictures in regards to the merchandise along with the back and forth emails from customer service with dates / time.

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- Honolulu, HI, USA
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I brought a dress from their website and it did not look like the original picture or picture reviews. Different design and extremely poorly done.

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