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Lamps From Space

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Lamps From Space Reports & Reviews (41)

I purchased a star projector which I never received. I contacted them several times and got same response that it shipped. It has been 5 months now and still no projector.

+1

Ordered a star projector on this website on September 25th. It is now December 31st and still have not received anything. By doing more research I see I am not the only one that got scammed by them. The website even had fake reviews which made it a lot easier for them to get away with it.

I ordered and payed for a star projector on September 25th and it is now December 31st and still have not yet to receive anything from them and there in no way to contact them except by email to get no information from them. I highly recommend you don’t order anything from this place.

Also ordered a lamp in October and have not received it. Tracking number says it was delivered to Norfolk Virginia. One reply to email was probably automated. Rip off

+2

I ordered a star projector for my grandson from them on October 14 in order to get it in plenty of time before Christmas. As today December 17 I have written to them a total of 6 times, only to get one reply which did no good. I then asked them to just refund me a total of 3 times and still no response. Do not buy from them they are a complete rip off.

I never received my item. Been sitting in “NJ” for 3 months. I emailed the a few different times and the response was clearly automated. I asked for someone to call and I received no more responses. I also threatened to call my credit card company and claim they were a fraudulent company. I received no response.

+1

I ordered a lamp in October and never received it. It said I could track my order and said it was delivered in Lexington Kentucky but I asked for it to be sent to Louisville Kentucky. I emailed them and never received an email back. I want my money back.

Well it seems to me we all got robbed. I usually do my research on companies before I have any dealings with them. But for some reason I didn’t bother with this company. I ordered a lamp for $200 and received nothing at all . I sent an email and received a response about delays due to the pandemic. After that nothing. There has to be something we can do .w.Gary —- NYC

I also got ripped off I bought 3 lamps for 135 dollars never got anything back ,! When I emailed them they said it would take time but they were on their way that was 8 months ago I emailed them EVERY month and now everything is deleted I can’t even get into the website anymore I want my money back!

I ordered around September and I been trying to reach out but they never answered me again I really would like my lamp . If anybody has any info about their company and how I can get my product please let me know

+1

What can we do about this!?! It's not okay! So many people have been scammed! I've been scammed!

+2

Never received my item as well as no reply to email correspondence.

+2

I ordered one of their Constellation projectors on September 19th of this year. I waited for a little over a month, watching the shipping process through the app Shop, when I got a notification saying that my package had been delivered. When I checked my porch and saw nothing, I looked at the app and I saw that the package had supposedly been delivered to Alexandria, Louisiana. I live in Oklahoma. I sent an email regarding this and got a robotic response saying to be patient with the shipping process, and that there should be an expected delay due to Covid-19. I decided to wait for another two weeks before I sent another email, asking for a refund, to which I got no response. Another two weeks later, I sent another email asking once again for a refund. Once again, I got no response. I decided to look up reviews online and found that the site had been reported on multiple scam reporting websites, and I decided to file a dispute for the charge and report them here afterward, but I decided to give them one last chance to just issue me a refund, telling them that I would report them if they did not give me the refund. I got an actual response to this, but it was only a short response saying that my package would arrive soon.

SCAM SCAM SCAM SCAM SCAM DONT BUY!

Definitely a scam. The reviews on the website are most certainly fake. I ordered a moon lamp and star project a month ago, and after a week of waiting to hear about a tracking number, I had to email the company and ask if they had managed to ship the package. After pressing them, they sent me a tracking number, but the package still hasn't arrived and there's no tracking information (the tracking website says that they haven't heard about my package in 30 days). Trash company. Don't waste your money on these pieces of [censored] thieves.

+2

I purchased 2 lamps from lamps from space on 9/4/2020 after seeing their ads on instagram. About 20 days after I ordered with no delivery, I followed up about the order and was told it was delayed because it was shipping from China and was delayed due to covid. A few weeks later, I was notified that my order has been delivered to an address in Texas, which was not the address I had listed as my shipping address in the order. I have followed up 3 more times over email (there is not a phone number to call that I can find), and have received no response. 2 of the emails I can pull up from my e-mail account, but the third I did through their website. Since I never received a reply, I can't supply that one.

Their products are lamps that project the night sky, priced from about $30- $200. They advertise heavily on instagram and tiktok.

I had the same thing happen to me as most of the others. My total was $120 (2 sets of space ornaments) showed delivered across town. Customer service responded with saying sorry for the delay that the order will be delivered. USPS could not track either of the tracking numbers (1 from order, 1 from email when I asked for a working tracking number). I have emailed 4x since and no response. On phone with bank now to dispute the fraudulent transaction. So over crooked people!

+3

I ordered a star projector on October 4th, 2020. On October 24th it was delivered to Mexico, Missouri instead of Connecticut, where I live. They have not responded to a single one of my emails, and it’s been almost a month now. This is not a trustworthy company, and should frankly be taken down.

+4

I had the exact same experience as many described above. Never received my $84 order. Tracking number from the English language website was for the China Post, which listed city of origin for the product as Yanwen. Customer service for China Post listed six Chinese phone numbers, all of which led to recordings in Mandarin or Cantonese—I couldn’t tell the difference. Had to dispute the charge through my credit card company. I was shocked when I read how many others were scammed by Lamps From Space.

+4

This company is a scam! I placed an order on August 24, 2020, total was $94. 91, they charged my bank account $95. 86. I received a notification on October 27, 2020 that my order was delivered to a mailbox in Texas. My order was to be delivered to a physical address in New Mexico. I repeatedly emailed Lamps From Space but only received generic emails telling me that my order had been processed and that their product was worth the wait. The tracking number they sent me wasn’t traceable for weeks, then it popped up on Yawen, an international freight delivery service site. I called the number on their website only to get a Chinese recording and their website is also all in Chinese with no options to translate into English. The day I received the notification that my order was being delivered, I noticed that it had a different tracking number and that my order was in Texas. I called the USPS since the notification stated that they had accepted my package unfortunately, both tracking numbers weren’t in their system. I didn’t realize when I placed my order that Lamps From Space doesn’t have a phone number so you can’t call and speak with someone, emailing them is your only option. They have stopped responding to my emails and haven’t posted any of my comments on their website. I failed to do my research on Lamps From Space but I will make sure to let as many people know that this company is a total scam!

+7
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