La'Pura Skin Care Reports & Reviews (3)
La'Pura Skin Care Contacts
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SCAMPULSE
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SCAMPULSE
If you know any contact information for La'Pura Skin Care, help other victims by adding it!
Scammer's website www.try-la-pura-skincare.com
Scammer's address 11551 East 45th Ave. Unit C Denver, Denver, CO 80239, USA
Scammer's email [email protected]
Country United States
Victim Location IA 50014, USA
Total money lost $536.22
Type of a scam Online Purchase
10/6/2019, $4.97
10/6/2019, $3.97
10/20/2019, $88.46
10/21/2019, $84.37
11/5/2019, $93.43
11/6/2019, $88.19
12/5/2019, $93.43
12/8/2019, $88.34
I called the bank and the representative told me that they were so sneaky that they altered their name slightly each time when they charged me. Even if she blocked the company, they could still charge me with a different name as long as they have the info of my debit card. Therefore I had to block the whole card and got a new one.
I called the company and they told me that once I placed the order, I would be automatically added to the subscription. The first two products I ordered were also not a reward for the survey -- they said that it was just free trial for 14 days, and they would charge me if I don't call them back in 14 days. The problem was that I didn't receive any notification for either the trial or the subscription, and I also didn't see this information on the website from which I placed the order. The products were also listed "free" in the order confirmation email. However, the representative argued that this information was on the website where I placed the order. I asked her to tell me the website, and it was: www. try/la/pura/skincare.com. However, this was not the website where I placed my order and I also didn't see any information about the charges and subscription on that website. Sadly I couldn't find the website from which I paid for the shipping. It just came out once I chose the reward for the survey on Delta website.
The representative of the company said that they could refund 70% for the last two months' charges and I could keep the products. I asked if I could mail the products back to get a full refund and she said that there would still be a 15% restocking fee if I did that. Also, she claimed that there was no way to get a refund for the first-month charge because it was a free trial.
I search online and found that many people experiencing the same thing. You can see their similar experiences from this website: https://www.trustpilot.com/review/www.pura-skin-care.com?stars=1
Please! Give punishment to this company and stop them from cheating people. Thank you!!! I wished I had never opened the survey and ordered their products.
Total money lost $174
Type of a scam Online Purchase
Scammer's website www.try-la-pura-skincare.com
Scammer's address 13266 Byrd Dr STE 895 Odessa FL 33556-5319, Odessa, FL 33556, USA
Scammer's email [email protected]
Country United States
Victim Location NC 28779, USA
Type of a scam Online Purchase
Today, 6/12/19 I noticed a charge of $89.99 on my bank account in pending transactions for SKINFACIALCREAM-LAPURA 877-557-8709 CA. I called this 877 number to dispute this charge. The customer service specialist said I had signed up for a 14 day trial period and that my 14 day trial period expired so I was charged for the first full size product that was delivered to me. He said I did not receive a sample, but a full size product. I told him that no where on this process did I see anything saying I was signing up for a subscription with a 14 day trial period. He said he could take me back to the website and show me what he was talking about. I told him I was not going to argue with him because I know what I saw and just wanted my money back. I have not used the products but twice and would ship them back because I did not agree to anything regarding a 14 day trial period. He said he could offer me 50% off of all future shipments, but could not give a refund as the trial period was over. He said I had not been billed for the Eye Serum yet. He said they have a lot of people on social security so they split the payment by two days to allow these people to have money in their account. I told him that did not make sense in any way. I told him I wanted a refund.
He said he could offer me 50% off on the Eye Serum before it bills then cancel my subscription if I wanted to. He had already cancelled the moisturizer, but would not give me a refund. I told him I just wanted to be done with this. I told him I don't want any future shipments. He then proceeded to ask if he could bill me 50% for the Eye Serum then cancel the "subscription". I told him to do whatever he needed to do to end this.
I later called my bank to put a stop payment on these two charges because I found information that this is a scam. Multiple people are reporting the same incident and it is not even linked to Dr. Phil's wife! The people are just using her name. The bank can only put a stop payment on this for 12 months. I am now going to have to request a new card! So I am out $8.90 for shipping of these two products that may not even be legitimately safe!