Le Zarrie wine Reports & Reviews (11)
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Stopped working
Broke after 4 uses
Please let me know if you have any issues with your purchase
Le Zarrie wine opener
Mi esposa estaba abriendo la botella y derrepente ésta exploto en sus manos, ella quedó muy nerviosa y asustada, faltó muy poco para que se corte las manos.
Además el cortador también se rompió, adjunto las fotos como prueba de lo ocurrido
I am a worker at the College of the Desert Street fair and work for this booth. I am so sorry that this has happened to you. There are a couple of tricks and tips that I personally do tell you. One reason this may have happened is because you hold the neck of the bottle. If you hold the neck of the bottle with the opener on, you cause too much air pressure build up. If you are still holding the opener, we can give you a perfect demonstration.
The foil cutter does come apart just in case it is dull and you have trouble cutting with it. It does pop back into place because of the three divots, but we can also replace that for free if you stop by!
Cheers.
Christopher
Total money lost $60
Type of a scam Counterfeit Product
Opener-always hold the bottle around the shoulder when pumping, never around the neck. The opener does not work on sparkling wines like Stella Rosa. If you have issues with the unit please take a look at the warranty flier we gave you, or return to where you purchased, or contact my website for more information www.GourmetGrater.com.
Wine saver / preserver - perhaps you unscrewed the unit. This is only for the factory to assemble and should never be unthreaded. Again we will replace for any reason, including user error.
Chiller-did you remember to freeze the chill stick over night first? It physically has to work scientifically speaking.
Thanks for sharing your experience with us, and I look forward to hearing from you for replacement.