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Leather Quill shoppe

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Leather Quill shoppe Reports & Reviews (3)

I have ordered from this shop for years and never had a problem. Do yourself a favor and reach out to Mandy. They do not deserve any of this cyber bullying.

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I purchased a leather journal January 3, 2020. My order was supposed to take 3 - 4 weeks. Nothing was received and emails go unanswered until you post on their face book page which they. Immediately took down. After a nasty post on FB they responded to my emails with a promise to follow through with my order and here I sit, 5 months later and still no order and out over $60. Enclosed is my original order and email correspondence with this company. Do not order anything from this company. At first glance they appear legitimate but after research online I found a number of customers in my position. Do your homework and order elsewhere. I’m in the process of filing a complaint with the BBB and informing people of this company that steals people’s money.

Re: The Leather Quill Shoppe: New Order Confirmed #****
April 23, 2020 9:15am

Hello Again
I understand that we are in the midst of a global crisis, however I am seeing that you continue to take and process orders. I’m still waiting for the order I placed on January 5. That’s almost 4 months ago at this point. I believe I’ve been more than patient.
Please refund me my money and we’ll call it a day. I’m extremely frustrated at this moment and I have nothing nice to say to you.
Tracy
Sent from my iPad

On Feb 22, 2020, at 12:12 PM, The Leather Quill Shoppe wrote:
Hello,
Between my niece this month and this church dinner my cup has been over flowing a bit.
Thanks for your patience,
Mandy

On Sat, Feb 22, 2020 at 12:10 PM t****** wrote:
Thank you. I understand things can happen and be delayed but not hearing from you cause alarm.
Your products look lovely and I look forward to receiving it.
Tracy
Sent from my iPad

On Feb 22, 2020, at 12:06 PM, The Leather Quill Shoppe wrote:
Hello,
I am sorry for my delay. We were helping with our church most of this week for a event. Your order was placed on 1/3 and will be shipping this weekend. At the beginning of the year we normally have about a extra week delay because of our tannery being closed. This is normal with most leather artisans and most tanneries as we all need to do inventories. This was on our website banner and on our social media. Most of our leather is hand cut and dyed by hand. We do not simply punch our products out, put elastic in and ship them. They are all made to order.
I appreciate your patience and I am sorry for the delay on my part,
Mandy

On Wed, Feb 19, 2020 at 8:04 PM t****** wrote:
This is my last and final email to you. If I do not hear from your within the next 48 hours (by 8pm Friday 2/21) I will be filing a formal complaint against you and your company. I will also be seeking reimbursement for the amount I have been charged through paypal.
I placed this order on 1/3/2020 and have yet to hear from anyone. You quickly took my payment and this is the 4th email inquiring about my status of my order.
Tracy
Sent from my iPad

On Jan 3, 2020, at 7:40 PM, The Leather Quill Shoppe wrote
Order Confirmed: *********
Thank you for your order at The Leather Quill Shoppe. Once your package ships we will send you a notification email.
Our normal turn around time is 3 to 4 weeks for custom products. Turn around time will depend on order volume. Items marked "Quick Ship" will ship within 24-48 hours if purchased seperately. Quick Ship items purchased with custom items will ship within the custom order time frame. While we try to get orders out as fast as we can without compromising quality we do not count US holidays or weekends as business days.

Once your order is ready to ship you will receive your tracking number via email. We ship orders Tuesday-Friday. Please allow 24-48 hours for USPS to update the tracking information.

While you wait head over to our facebook group and join the Leather Quill Shoppe "Quillies". We share group coupon codes, tips, tricks, inspiration and a bunch of laughs!

Your order confirmation is below.

Order Number: #*************(placed on January 3, 2020 07:40PM EST)

BILLED TO:
SHIPPING TO:
Tracy
USPS First Class

Order Summary
Pick Your Leather - Traveler's Notebook - Classic Style Leather Quill - Multiple Sizes - Interior Secretarial Pockets
SQ6872078
B6- No Wrap
COVER 1- Leather:
Black York
Stitching Color/Elastic Color:
Black
$62.94

https://www.leatherquillshoppe.com

The Leather Quill Shoppe • 101 East Main Street, Box 328, Vernon, MI, 48476, United States

+1
- Merrick, NY, USA

I purchased a leather journal in June 2019 . Order time was supposed to be 3-4 weeks. I waited gave extra time, contacted by email. No response . By week 6 and 7 , I emailed again and again , direct messaged through Instagram , directly on her posts on Instagram , on Facebook with no response. I went through Paypal , only to have the funds for refund denied by her bank . She is still posting items for sale and I don't want anyone else to get scammed out of their money .

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