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Lennox and Gray New York

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Lennox and Gray New York Reports & Reviews (1)

- Glen Burnie, MD, USA • Mar 04, 2026
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I purchase 2 pairs of boots through Lennox and Gray New York. The boots were nothing like described online. The boots arrived after 14 days, very cheap material and to small. I tried several times to contact customer service over phone, its all automated. They said they communicate over email. I have been back and forth with them, trying to return and get a refund. They only wanted to give me 30% refund at first, I have been emailing them at [email protected]. I wanted to return for full refund, I said they would refund me 60% and to keep product. This back and forth is ridiculous, I just want my $121.41 back for a product that didn't meet expectations and I am getting the run around. Want to warn other people so they do not order from company

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