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[email protected]

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[email protected] Reports & Reviews (1)

- North Miami Beach, FL, USA • May 29, 2024
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Scammers placed an order for material on our website. They cancelled the order by email after the order shipped. We provided instructions to return the material to our warehouse after which they would receive credit. They received the material . We have a signed POD. They did not return or refuse the shipment. They filed a claim with the credit card company saying they cancelled the order however the shipment was already in transit. We cannot reach the customer by hoe or email and the credit card reversal was rejected and we are unable to respond. The material has not been returned and they are not responding. Our return policy is very standard and this is outrageous that they have stolen material with no consequence.

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