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Light in the Box complaint

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Light in the Box complaint Reports & Reviews (1)

- Clayton, NC, USA

I ordered a dress as a wedding dress online, the dress I recieved was received inside out with no size label. It was so small I couldn't even get my arm in the sleeve or up over my hips. Nowhere near the size ordered. I contacted them via the app and was told that my claim of wrong size meant i didn't like it so they would not accept it back. When i told them i would contact the ScamPulse.com they then said i could return it but would have to pay the shipping on my own. I returned the dress to the chinese address given via the USPS costing $67 on 11/2/22. Today 5/12/23 I recieved the dress back as a return to sender. This websight/app is a scam and should be shut down and/ or prosecuted!

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