Lighting Products Company Reports & Reviews (6)
Lighting Products Company Contacts
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Scammer's address PO Box 849 Barstow CA 92312, Barstow, CA 92312, USA
Scammer's email PO Box 849, Barstow, CA, 92312
Type of a scam Fake Invoice/Supplier Bill
Type of a scam Other
Type of a scam Other
I do all the light bulb orders for our company and have one specific company I use for all my purchases. When a case of light bulbs arrived that I didn't order I set them aside wondering if one of the other office managers had possibly ordered them, no one did. Soon I received a $657 invoice in the mail from Lighting Products Company. The invoice was written out to a different company but had our mailing address. I called them to let them know they had sent it to the wrong place. The girl I spoke with named Robin told me that the bill was for us, they just accidentally put the wrong company name on the invoice?? When I told her we didn't place this order she said they had called to speak with an employee who had ordered from them in the past. When I told her that employee hadn't been with our company for over 7 years, she said the person they did speak with gave them my name. She told me that they had been transferred to me and I verified the shipment.
When I argued that I never spoke with them and certainly never asked them to send the bulbs she told me that I was lying and that they had my voice recorded saying that I did indeed agree to have them shipped. She kept mentioning some pin number that they gave me and said that meant I had given permission? I argued with her, First of all, I have ordered from a trusted company for the last 6 years, second they are charging double the price as the company I use, and Third these bulbs won't even work for our office unless I have someone switch out our ballasts. Why would I place this order??
When I wouldn't back down and admit that I agreed to the shipment, she hung up on me. A week or two later I got a new invoice, this time they included a letter saying that they would like to offer a 50% discount. I contacted them and told them that we still would not be paying the invoice even at the 50% discount since these are not even bulbs that we can use in our office. She told me we would have to ship them back. I asked for them to send a shipping label for the return. She said they wouldn't do that since we had ordered them we would have to pay to ship them back.
I didn't return them. They are still sitting in my office. I got a call from them today, her name was Monique and she was threatening to take us to collections. I told her if she could show me any proof that I had actually placed the order (I know they don't have any) then I would pay to ship them back, otherwise they could send me a shipping label and then I will return them. We won't pay the $60+ to ship back something we didn't order. She told me they have me on a recording approving the shipment. I asked her to let me hear it. Then she told me they won't let me hear it until we go to court. She tried to tell me our company was being dishonest with them! She said they already paid to ship it to us, and if we want to return our order we need to pay to return it! I told her I was sorry that she works for a dishonest company but they were welcome to take us to collections.
After looking them up on BBB, I'm pretty sure they will harass us for a while, but I don't think they will ever take us to collections. The bulbs will still be here in the closet waiting for them to send me a shipping label for their return.
Scammer's address Barstow, CA 92312, USA
Scammer's email [email protected]
Country United States
Victim Location CO 80222, USA
Type of a scam Other
Scammer's address PO BOX 849, Barstow, CA 92312, USA
Country United States
Victim Location CA 91331, USA
Total money lost $712.40
Type of a scam Other
Type of a scam Other
The light bulbs are actually shipped & received. A front desk receptionist signs for the box as he/she wouldn't know to refuse the package.
An invoice shows up some time later for 2 - 1/2 case purchases of fluorescent light bulbs for somewhere in the $600 - $700 range. These are lightbulbs that are commercially available for approx. $3.00 each at local home improvement stores. A whole case should only cost less than $40.
Their MO is to call in, talk to someone they think they can fool, ship a $40 box of lightbulbs, charge $600 and hope it makes it through the Accounts Payable process without question.
They will make collection calls and demands for the money.