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LMRENTS.COM Reports & Reviews (1)

- Spring, TX, USA • May 26, 2024

On April 15, 2024 I rented a mini-excavator from LM Rents at 8445 East Freeway, Houston, 77027 from John Arechiga 713-248-1799, [email protected] and web site https://LMRENTS.COM.

A tree branch dented a cover with a duel attached mirror and broke both mirrors. They attempted to bill me $10,107.98 and pressured me to pay that amount. I told them I paid $240 for REP (Rental Equipment Protection) and that should cover their outrageously overpriced repair bill. They refuse to provide me with a copy of that insurance policy ( I reported it to the Texas Dept. of Insurance) Presently they want me to pay the $2500 deductible which they say applies SEPARATELY to each item of the covered equipment. I refused to do that unless they release me from any future liability and remove my credit card information. On May 2, 2024 they illegally charged my credit card $1500 which was totally unauthorized. They fabricated and exaggerated damage to the machine and are operating a scam to unwary customers.

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