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[email protected] Reports & Reviews (1)

- Durham, NC, USA • Nov 13, 2024

I was approached on November 4, 2025, on Care.com (my listing is Kay A.) by an account holder identified as "Marta F," location given as Lumberton, NC, about home care for "her" mother-in-law, starting on November 20, 2024. That message and subsequent others, which were signed "Martha F," specified that care could be either part-time or full-time, on five days a week that I could choose, for a total of $700 per week, and that the first two weeks "plus a deposit" would be paid by her husband's company, which was not named. "Martha" also stated that her family would be moving into a new apartment in my town on November 19, and gave an address (which I later verified as being a real apartment complex: The Flats Exchange, 2610 Erwin Road, Durham, NC). "Martha" also sent a cellphone number supposedly belonging to her "husband," whose name she gave as "Josh." I called this number right away. "Josh" said he could not speak at length with me because he was "at work." When I said I would continue to communicate with "Martha" by email, he provided an email address for me to reach her ([email protected]).

I wrote to this email address with specific questions about the job. Reply messages from an account with the name "Sarah Josh" were signed by "Sarah" (not "Martha"), who was vague about answering my questions. A total of 13 messages were exchanged on November 4, in which most of my questions were eventually answered and 'Sarah" said the she, "Josh," and his "mother" would meet with me on November 19 so I could start work at their new address on November 20. We did not specify a location for this meeting. The hours offered were now 10 am to 3 pm, Monday through Thursday, at the same rate of pay ($700 per week), which "Josh" and "Sarah" would be responsible for paying after the first two weeks. "Sarah" also said that we would work out the terms of a contract for my services when we met on November 19, and that I should expect a bank check in the mail for two weeks of work in advance, plus a "deposit." I provided a name for the check and my mailing address (my home).

On the evening of November 5, I received a fraud alert message from Care.com advising me that the account of "Marta F." had been deleted.

On the morning of November 6, I sent a message to "Sarah's" email address asking what this was about and also called "Josh's" number. In return, I started to receive texts and phone calls from "Josh," who at first clearly did not know who I was (in other words, did not recognize my cell number or remember that we had discussed a care job for his "mother" the day before). When he did recall enough details, he tried to assure me that the promised bank check would be mailed to me. I did not confirm my name or address during any of these calls or texts. Neither "Josh" nor "Sarah" provided a last name at any time.

On the evening of November 6, I received a unsigned email from "Sarah's" email address that stated "we" deactivated the Care.com account on purpose because I had accepted the job, and that "we" were "locked in" for November 20. By the time I received this email, which was clearly a lie, I had already blocked further calls and texts from the number "Josh" was using (and had done a trace on that number, 804-505-0025, which revealed it as listed to someone named Damon Kahron Bacote, a resident of Virginia). I had contacted a property manager at The Exchange on Erwin, who confirmed that no move-ins were scheduled for November 19 or November 20. At that point I also stopped responding to emails from "Sarah's" email address (Sarah Josh, [email protected]), copied and saved all of the email exchanges (the texts are saved as well), and filed a report with the FTC (number 179971977). I was unable to retrieve the initial messages between "Martha" and myself on Care.com.

On November 7, I alerted my bank about this incident and changed my online passwords.

This morning, November 13, I received a new email message from "Sarah," apologizing for "the little delay" because she was "indisposed" and providing a tracking number for the (fraudulent) bank check (9470636937631132871561). I have contacted the US Postal Service to get instructions on how to file a report when the fraudulent check arrives. At some point I will report this email address to my carrier as a phishing attempt.

I have been assured by the people I spoke to at my bank and the postal service that because I did not provide bank information, my SSN, etc., there is little these scammers can do to steal my identity. But they do have my real name, mailing address, and cell number (even though they can't call or send texts there anymore). They also have an email address for me, even though it will not be available to them much longer. So I remain concerned and hope this report will be of use to you.

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