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Lumi

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Lumi Reports & Reviews (2)

- Grand Junction, CO, USA • Feb 23, 2025
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This company has predatory pop-up ads on their app. I tried to cancel my subscription 5 times and ultimately finally made it to the cancellation page where a pop-up ad came up and could not be exited out of without accepting the terms. This resulted in a $29.99 fee. Effectively they charged me $30 to cancel my subscription. There is no way to exit out of the pop-ups, and so the only clickable option is to accept whatever add-on they are selling. You click the button and it automatically bills your credit card for a fee for a product that you had no way of not purchasing.

Additionally, they make it nearly impossible to cancel a subscription to this site.

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- Akron, OH, USA
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I signed up for a trial membership to what was advertised as a clothing subscription company. As it turns out, they do not even offer clothing for sale. It is for an online stylist appointment to get advice about clothing, which I was not interesting or in the market for.

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