Luminary Skin Care Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Luminary Skin Care, help other victims by adding it!
Scammer's address 11551 E. 45th St Unit C Denver Co. 80239, Denver, CO 80239, USA
Scammer's email [email protected]
Country United States
Victim Location NY 13416, USA
Total money lost $40
Type of a scam Online Purchase
Scammer's address POB 23836 or 23976 St. Petersburg, St Petersburg, FL 33742, USA
Country United States
Victim Location TX 78946, USA
Total money lost $376
Type of a scam Online Purchase
In November I responded to online promo, with celebrity endorsements, for "free" trial and I pay $4.95 shipping, for skin care products from Luminary. Intent was to give as present to wife. First shipment was not opened until December, but a duplicate shipment came in few days later. Looked at charge card and found I was charged over $188 for the first, plus shipping and another $188, plus shipping for the second. These billings came from 2 different name companies, Nubod Skin and Nutraglo Ageless.
Called Nutraglo and was told I would get a full reimbursement, that would take about a month to be credited, for the second shipment if I returned it. But nothing for the first shipment because the "free trial" had expired. Also that I was signed up for a shipment every month, per the free trial agreement. I never saw any details about a time limit on the free trial or that I would be charged this outrageous price. I was given an RMA for the return. I shipped back both shipments that same day.
Called Nubod and was told the same thing and they had info on the prior contact. i.e. they share the same database. Got nowhere with them.
12/22/2017
Found and called Luminary. They also had the same info on my calls to the other "companies". After lengthy discussion including calling this a scam, and I would report it to the ScamPulse.com and Mastercard and on social media, I was offered a 35% refund on the first shipment.
This is a SCAM. No info on the terms of the free trial were apparent , at least not in what I saw. Offering anything but full refund proves the lack of integrity of these companies.