Lumi.Place 2024 Reports & Reviews

Lumi.Place Reports & Reviews (7)

- Danville, VA, USA • Oct 14, 2024

Scammer's phone 1(855) 690-9991
Scammer's website Lumi.place
Scammer's email [email protected]
Country United States
Victim Location VA 24540, USA
Total money lost $34
Type of a scam Other

This company is using false advertising to market their products. They offer a personal clothing styling session for a subscription fee, which leads the user to believe that clothing will be included in the subscription. Once you purchase the subscription, the styling session is with a bot, not a person. The subscription does not include the purchase of clothing, it allows you to choose a minimum amount of clothing you would like to spend up to $200, however, when you get into the styling session, it changes the minimum to $400. This is a scam. It has been reported to Apple, who is allowing the app to continue. I reached out to my bank and got my money back I just want to make sure this company gets shut down and investigated for false advertising.

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- Edmonds, WA, USA • Mar 13, 2024

Scammer's phone (855) 690-9997
Scammer's website lumi.place
Scammer's email [email protected]
Country United States
Victim Location WA 98026, USA
Total money lost $118
Type of a scam Retail Business

Lumi Ageless is advertising on Facebook - I signed up with my wife to do the free trial and see the suggestions and results - then I immediatly cancelled because I was not interested (nor was she) in a monthly clothing service for $59.99 per month. I contacted the Company multiple times, and then did some detailed research on the Company. I found that the Company was registered in Cypress along with the Director - who currently is the registered Director for over 300 companies in Cypress. I have reported the scam to EEU agencies, US agencies, and to Facebook. With at least 20 emails and 10 phone calls to the Company, I have only received machine generated "we will respond soon" emails. This is clearly a shell for a billing scam.

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- Chicago, IL, USA

Scammer's website lumi.place
Scammer's email [email protected]
Country United States
Victim Location IL 60618, USA
Total money lost $14
Type of a scam Online Purchase

I became suspicious so did not lose as much as I could have and others did. StyleMeNow portends to be a service like StitchFix but cheaper. It finds you on social media (eg Facebook) and offers a $0.99 trial. If you click, it whisks you to Lumi, and charges you $0.99 alleging that there are multiple services you can try for a few days. Some people get ensnared in the "few days" deadlines. I didnt but I did get taken by "add ons" that were unexpected. One in particular was offered as a comprehensive consultation for $19.99. I bit. No sooner did I buy than my portal was updated to offer the same consultation session for $5.99. Despite numerous emails to their customer service to discover the difference or if I am due a refund, nobody at Lumi has replied. I went to the consultation (which did not include any of the benefits touted) and the stylist told me there was no $19.99 version of the session, only a $5.99 version which is what I was getting.

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- Santa Cruz, CA, USA

Scammer's phone (831) 252-3615
Scammer's website Lumi.place
Scammer's address Dover, DE, USA
Country United States
Victim Location CA 95060, USA
Total money lost $1
Type of a scam Online Purchase

I thought I was creating a profile to get a stylist. I had to pay .99. Then I get emails that my subscription is going to be renewed. At this point I haven’t even created an account.

All of the links on the multiple emails that say “cancel subscription” don’t work.

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- Sacramento, CA, USA

Scammer's phone (123) 456-7890
Scammer's website Lumi.place
Scammer's email [email protected]
Country United States
Victim Location CA 95812, USA
Total money lost $80
Type of a scam Online Purchase

Filled out a fashion quiz. Never received results because it asked for a CC. Check PayPal and found 2 $39.99 AUTOMATIC charges to my CC.

Request a refund and emailed “Merchant”

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Scammer's website Lumi.Place
Type of a scam Other

Lumi.Place advertised for a fashion style quiz. The subscription asks for $.99 to try the service for 3 days with the understanding that you can cancel before the 3 day trial period is up; however, the cancellation page never comes up on their website. So, people are eventually charged $39.99 to$49.99 for a year subscription because they never got to cancel their subscription.

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- Tacoma, WA, USA

Scammer's website lumi.place
Scammer's email [email protected]
Country United States
Victim Location WA 98422, USA
Total money lost $49
Type of a scam Online Purchase

Online was told I would be charged 99 cents for a profile on how to dress for my body type. It was completely unclear that this was a trial offer, which would expire in 3 days and if I didn't cancel before then I would automatically be charge $49.95. I made several attempts to get a refund but am being told that it is non-refundable. I never did get any profile - just directed to an app which then told me I had to schedule an appointment with a stylist to get the information (which I did not want to do).

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