Luxyaa Reports & Reviews (6)
Luxyaa Contacts
Address:
311 Mylnar Ave Manteca, CAWebsite: |
Luxyaa.com
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E-mails: |
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Scammer's address 311 Mylnar ave
Scammer's email mailto:[email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Website
Scammer's email [email protected]
Country United States
Victim Location TX 79936, USA
Total money lost $183.20
Type of a scam Online Purchase
After ordering the purse, I was never given a USPS shipping tracking number. I use the USPS Informed Delivery service to track packages so that I can monitor when I can expect deliveries. The service never tracked our order from the seller. This indicates that the seller did not use my address. As much as I tried obtaining the tracking number from the seller, I never got a response. The tracking number was provided to PayPal, only when I opened a dispute.
Since I used PayPal to purchase the purse, I wanted to take advantage of their buyer protection service. PayPal unfortunately ruled in favor of the seller, however they did not research the USPS shipping tracking number. The case was closed only because the tracking indicated that the item was delivered (even if it was not my address). It was discovered that the transaction was a click-n-ship scam per the US Postal Inspector's Office. The US Postal Inspector's Office verified that the item was not shipped to my address but another location (not my verified address on PayPal). For security reasons, they can not provide the exact address but they can confirm it was not my address. I know my case was closed because the tracking number was provided by the seller, however it was a scam because the item was not shipped to my PayPal address, per the US Postal Inspectors Office.
The seller's site (Luxyaa.com) is no longer functioning. They have pulled off all of their merchandise from the site. The site now refers customers to the following URL: https://accounts.shopbase.com/sign-in
Since PayPal closed my case, I am trying to still recover my loss through American Express (the card that was linked to my PayPal account at the time). I am very disappointment in the way PayPal handled my situation. PayPal's buyer protection program is the only reason why I chose to purchase from this fraudulent seller, Luxyaa.