Mack Production Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Mack Production, help other victims by adding it!
Total money lost $200
Type of a scam Online Purchase
I just wanted to hop on here and send out a warning about Micayla Moody to save others from the stress and disappointment that I faced leading up to my wedding day (her business name was "Mack Production"; she’s now changed it to something else). Micayla was supposed to be the photographer for my wedding, but she completely stopped communicating with me just days before the event, and did not end up coming at all. That’s bad enough, and I could just end there. So whatever you do, I’d suggest staying away from Micayla Moody and whatever her "company" may now be called, and please spread the word by sharing this post in any groups you might be part of. However, if you are looking for a kind, professional, talented local photographer, then check out ****** Photography ! **** helped us out at the last minute once we’d realized Micayla was scamming us. He came happy and cheerful, with quality equipment and plenty of ideas for photos that captured the events and emotions of the day.
Anyway, do read on if you’re willing—there is even more to this story.
First, let me be clear: I have the utmost empathy for those working in the service industry, and I also have much respect for the difficulties people face when making a living as an artist. Because of that, I NEVER leave poor reviews about people or companies. In fact, I sometimes find leaving poor reviews kind of petty. But Micayla manipulated me, lied to me, and put extra and unnecessary chaos into one of the most important days of my life. Everything I have to say in what follows is warranted and true.
There were warning signs about Micayla Moody well before her absence at the wedding. Months prior, she told a blatant lie. She said she had booked a room in the hotel block we’d reserved for out of town guests. Surprise! She had not. Little did she know we could see who had and hadn’t booked, and it was only after we asked for her confirmation number that she realized there was no way for her to evade the truth, so she then called and got a room, all the while telling us that she’d done so already. We saw her booking pop up for the first time right before she sent me her confirmation number via text.
If only it stopped there. If only that was it. No, Micayla’s lies were then compounded with what seemed essentially an attempt at extortion. We’d offered to pay for her hotel room since she was traveling from out of town. Micayla lives maybe 4 or 5 hours from our venue. Guess how many night she booked for us to pay for! Not one, not two, not three, not four—FIVE nights! FIVE! She needed two at the most.
Flash forward to the Wednesday before our wedding, the day Micayla’s overly long booking is supposed to start. We’re set to be married the coming Saturday; all of the sudden, we get a call from the hotel: "Your guest, Micayla Moody, hasn’t yet arrived. We are going to cancel her stay." Well, at that point, we thought she might still come, so we asked them to move the booking to start on Friday. However, this is when our anxiety began to sink in. We tried to call her to ask why she hadn’t arrived. No answer. We tried to text her. No answer. We messaged her personal and professional Facebook profiles, and—you guessed it—no answer. (Yet she was posting multiple images on her professional profile! She was literally just ignoring my messages!) I kept calling and texting her through that Thursday and Friday, all to no avail. I never heard back from her; she simply went about her life like my wedding wasn’t happening. Not to be self-centered, but surely a bride should feel special leading up to their wedding. Micayla made me feel like I didn’t exist. By the time Friday afternoon rolled around—about 24 hours before the wedding ceremony would begin—we messaged Micayla to say that we had to find another photographer if she wasn’t going to respond to us. And she still said nothing.
The wedding day came and went, and we still didn’t get a single word from Micayla. I checked the Facebook messages I’d sent before; she had read them both, and then she BLOCKED ME. On Sunday evening, my now husband decided to reach out to her by DMing her professional instagram account to ask for an explanation for her behavior. We didn’t—and still don’t—want to ruin her career or affect her ability to make a living, so he mentioned that we planned to leave a review covering her wrongdoing, but asked to hear her side of the story before we wrote this review. He also made the reasonable request that she send us back our $200 deposit. We just wanted to know what happened so that we can begin to forgive her. And what was Micayla’s response? Nothing—she blocked him, too. And no, we did not even get our deposit back.
So, in sum, Mack Production is a walking nightmare masquerading as a legitimate business. Micayla lied to us; she manipulated us; she stole from us; and she didn’t even have the kernel of decency requisite to tell us that she wouldn’t make it to the wedding. The stress leading up to our special day multiplied entirely because of her. And as it turns out, we aren’t Micayla Moody’s only victims. Apparently she has been doing this for some time and to many other brides (see photos).
So, what can you do? Two things. One, DO NOT BOOK MACK PRODUCTION. I can’t emphasize that enough. You deserve so much more than what happened to us. This day is supposed to be all about you, not about an uncommunicative thief pretending they’re a responsible wedding photographer. The second thing—and this one is just as important—SHARE THIS POST. Share it here, there, and everywhere. Share it with friends, family, strangers. Share it on Facebook and link to it or copy and paste it onto other platforms. I feel bad, because I don’t really want to hurt Micayla financially, but I do want to save other brides from the heartbreak and disappointment of not having this once-in-a-lifetime day documented with pictures.
Micayla, if you send us back our money, apologize, and give a satisfactory explanation for your behavior, I will take this post down.