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Macy's

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Macy's Reports & Reviews (11)

• Sep 29, 2024

I purchased merchandise which I thought was Macy's totalling to 45.97.
I should have checked them out before giving them my credit card information but I thought it was legit. Macy's is a well known business so Ill didn't think it was a scam till now. Hopefully I can at least get my money back, but I'm not holding my breath for that to happen.
My order was placed on February 6,2024

• Mar 16, 2024

SECURE PAY IS A SCAM and using marketing tactics to use Macys, Burberry and other retail companies coupons. As soon as you give them your name and email you will receive an invoice they charged you. They are hacking peoples accounts and scamming your bank. Within 5 mins they charged me $150 and didn't even have my bank info. How? Beware and call your bank and report and block them. They will keep getting your money. SECURE PAY is FRAUD!

• Mar 16, 2024

SECUREPAY and SecurePay is Fraud and affiliated with Mystery NutraClub. BOTH ARE SCAMS and STEAL PEOPLES BANK ACCOUNTS.

• Mar 16, 2024

SCAM - Secure Pay and Mystery Nutra Club are affiliated and are scams. They are stealing peoples money with unauthorized charges. I clicked on a coupon and inputted my name and email and they hacked my account and charged me for $59.93 and then $99.97. These are the names of both companies - SECURE PAY & MYSTERY NUTRA CLUB These are their emails [email protected] and [email protected]. THEY ARE A SCAM

• Mar 15, 2024

I was told to pay 2.98 for shipping then I received two alerts from my bank the first for 59.93..the second one for 99.97.. I was offered a refund for half of my. Money back in which I declined.. I have called several times an cannot get anyone in the phone.. This is a scam! They are robbing people..

• Feb 12, 2024

False Advertising! Saw an ad with a discounted sale on furniture from "Macy's". Advertising a "Winter Sale" on multiple items. I thought I was getting a really great deal on a Chaise Lounger. Got an email from departmentstoreny.com confirming my order and when I click on view order it takes me to my account for "Macy's" but when I click on (orders) I get a message on the page about having no orders placed yet.
Departmentstoreny.com a.k.a Macy's
Departmentstoreny.com a.k.a Macy's

Order #macysave13763462
Order date: April 10,2023 8:26pm
1
Washed Lambskin Leather Jacket
M / Light Sakura
$3.99
1
Shipping insurance
$0.20
Your order is confirmed
We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status.
Other • YM2241280990CD
Tracking
Customer information
Contact information

[email protected]
Payment method

Credit Card-$15.18
Shipping address

Norma Foster
10-1811 Purcell Way
North Vancouver British Columbia V7J 3H4
Canada
16045125671
Billing address

Norma Foster
10-1811 Purcell Way
North Vancouver British Columbia V7J 3H4
Canada
16045125671
Shipping method

VIP Shipping (3-7 days)-$10.99

- Minden, LA, USA

On Facebook, there was a notice about Macy's closing 68 stores and offering free samples of makeup to try to help online sales. I started to fill out for sample from "Macy's" & did not feel secure with completion. I did not give credit card info. Then, I received a call from a lady that did not speak English well. I could barely understand and she wanted to complete my free offer. She does not know anything about Macy's and pleaded with me that I had applied for this free trial. I repeated to her that I thought I was dealing with Macy's and do not want the free trial. She had stated at the beginning that I would receive a two week free trial and that all I had to do is complete the payment for shipping. She said she would have someone else call that I could understand... NO. Looks like a scam to get card info. The number is "spoofed" 318 545-0196. Copied form & price even has changed from $109.95 value $4.95 shipping to $129.95 with $2.95 shipping just while I was completing this form.

- Chicago, IL, USA

Email received from "Macy's" with subject line reading: Important: reset your Macy's password. The content of the email stated my account had been locked and to click on a link to reset my password. I noticed the sender was Customer [email protected], the "oes" looked suspicious so I googled the actual Macy's customer service address to determine if this was phishing (it is). I have received multiple emails like this in the past from Macy's. The email looks extremely authentic, with the right logo, font and links on the bottom to Macy's social media.

+8

Recording says, "this is macys with important information about your account. Is this Jane xxxx". I said yes.

Then it says, "to confirm, what is your birth date?" I hung up.

I tweeted a message to Macy's and they said it was not them.

- Huntington Beach, CA, USA

I received a text message this morning supposedly from Macy's purchase alerts at 624-42 at 5:03 am stating "Macy's Purchase Alerts: Thanks for your order! We'll text you when it's ready to pick-up. Up to 3 msgs/order. Msg&DataRatesMayApply. Txt HELP=help Txt STOP=End."

I was asleep and did not notice until I received the second message as follows "Macy's Purchase Alerts: Your Order # 1364017329 is ready for pickup at Macy's Plaza at West Covina! Bring your email and gov't issued photo ID."

I chose to search the 624-42 number on the internet and found the website address I placed in the appropriate field above. The website looked fine except when I scrolled down to find the phone number for purchase alert customer service and called. When the line was connected, the first thing I heard was something about as follows, "you've been selected to answer three questions and potentially receive a free Caribbean cruise". I did not want to answer the questions, nor did I think that macys would immediately offer such a thing without first appropriately representing themselves. Unfortunately, the questions were not an option, I could not bypass them so, I answered the questions before being told that I was to receive the free cruise granted a paid the nominal fees. Again, I was not interested and wanted to bypass this but the voice kept repeating how I won and would need to pay the fees. I just hung up after the second cycle around considering it was clear by this time that i wasn't calling a real Macy's number. One thing in addition I wish to mention is, I called the number again a few minutes later to see if I could talk to someone( I wanted to tell them how disgusting they are) but now the voice immediately said "were sorry but we aren't accepting calls from your area."

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