Macy's Reports & Reviews (14)
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SCAMPULSE
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I should have checked them out before giving them my credit card information but I thought it was legit. Macy's is a well known business so Ill didn't think it was a scam till now. Hopefully I can at least get my money back, but I'm not holding my breath for that to happen.
My order was placed on February 6,2024
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BEWARE DO NOT CLICK ON SECURE PAY
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Scam!
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Departmentstoreny.com a.k.a Macy's
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Order paid for, not received, tracking number "not found"
Order date: April 10,2023 8:26pm
1
Washed Lambskin Leather Jacket
M / Light Sakura
$3.99
1
Shipping insurance
$0.20
Your order is confirmed
We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status.
Other • YM2241280990CD
Tracking
Customer information
Contact information
[email protected]
Payment method
Credit Card-$15.18
Shipping address
Norma Foster
10-1811 Purcell Way
North Vancouver British Columbia V7J 3H4
Canada
16045125671
Billing address
Norma Foster
10-1811 Purcell Way
North Vancouver British Columbia V7J 3H4
Canada
16045125671
Shipping method
VIP Shipping (3-7 days)-$10.99
Reported details
Ordered a jacket from Macy's on Facebook and never received it
M
Show order summary
$15.18
1
1
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Order #macysave******** Order date: April 02,2023 8:03pm
1
Washed Lambskin Leather Jacket
M / Camel
$3.99
1
Shipping insurance
$0.20
Your order is confirmed
We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status.
Other • ************** Tracking
Customer information
Contact information
********************* Payment method
Credit Card-$15
Shipping method
VIP Shipping (3-7 days)-$10.99
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Then it says, "to confirm, what is your birth date?" I hung up.
I tweeted a message to Macy's and they said it was not them.
Reported details
I was asleep and did not notice until I received the second message as follows "Macy's Purchase Alerts: Your Order # 1364017329 is ready for pickup at Macy's Plaza at West Covina! Bring your email and gov't issued photo ID."
I chose to search the 624-42 number on the internet and found the website address I placed in the appropriate field above. The website looked fine except when I scrolled down to find the phone number for purchase alert customer service and called. When the line was connected, the first thing I heard was something about as follows, "you've been selected to answer three questions and potentially receive a free Caribbean cruise". I did not want to answer the questions, nor did I think that macys would immediately offer such a thing without first appropriately representing themselves. Unfortunately, the questions were not an option, I could not bypass them so, I answered the questions before being told that I was to receive the free cruise granted a paid the nominal fees. Again, I was not interested and wanted to bypass this but the voice kept repeating how I won and would need to pay the fees. I just hung up after the second cycle around considering it was clear by this time that i wasn't calling a real Macy's number. One thing in addition I wish to mention is, I called the number again a few minutes later to see if I could talk to someone( I wanted to tell them how disgusting they are) but now the voice immediately said "were sorry but we aren't accepting calls from your area."