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Magnetic SL

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Magnetic SL Reports & Reviews (37)

- Minneapolis, MN, USA

Purchased products from what I thought was a reputable retailer since they have collaborations with celebrities. I got charged twice first off, now I haven’t received product, nor an email response to my 3 emails. I got USPS tracking info, that has said in pre-shipment for 2 weeks

+4

magnetic sl is a scam! Save yourself and your money please I beg you! My total was 97$ and they didn’t give me a refund nor did I receive the product! And only after two months did I realize that they are a scam and I am not the only one???? tried to contact them via email, first they replied very generic replies, then stopped replying all together! Commented on their instagram got my comment deleted! DMed them replied with a generic reply too! And to this day nothing! Still didn’t receive anything! ?

+3
- Plymouth, MA, USA

I ordered magnetic eyelashes and was charged for them and never received them. When I contacted them they gave me a different tracking number and told me it was delivered and this "tracking number proves it". I tracking number was says the product was delivered to Texas. I live in Massachusetts and I gave them the correct mailing address. They now won't ever respond to my emails and I'm put the monet.

+3
- Dexter, MO, USA

Purchased an item from this company through FB and never gotten the merchandise. I was given a tracking number that is untraceable.

+2
- Dayton, OH, USA

Kourtney Kardashian did an advertisement for magnetic SL lashes through Instagram. I Purchased these lashes back in the last week of May, and they charged my card right away. However, I still have yet to receive my package, nor has my shipping information changed with the tracking number they gave me. I’ve written to the company three times now regarding this issue, and they return my message with an automated response that has been exactly the same every time. It says they have contacted the shipping company and my order has shipped... There is no other way to get in contact with this company other than email. I’m quite worried because now they have my credit card number, so I will be getting a new one. Do not order from here!

+3

Omg same here ! $108.79 Spent and no items or traceable tracking. I also purchased after seeing kourtney

- Tomahawk, WI, USA

Ordered magnetic eyelashes 4/30/2020 , email stated 3-7 business days for shipment of merchandise. Have contacted them 3 times via email with cookie cutter response and still NO merchandise. Won't let you cancel the order unless you ship the product back. Hard to do when they never sent you anything. SCAM! Package tracker states the shipment is in Chicago?

+1

I asked for my order to be canceled before I received any shipping notification but they wouldn’t cancel. Instead they keep telling me the same thing over and over that the package is in transit. Now it is waiting for USPS to pickup since May 19th. Then I’m offered 40% off any future orders. Why? If they couldn’t ship out, they shouldn’t take orders. USPS confirmed they never received the package but the Company still gives generic responses that it is in transit. They lie every time. It’s well over a month and no order, they won’t refund and they have no telephone number. I have reported to my credit card company, the FTC and BBB. Shame on this company for taking peoples hard earned money and ignoring them. They should be shut down immediately! This company is a complete scam.

100% AGREE! And also, shame on Kourtney Kardashian for even backing this company!

I ordered this product on April 12 and still have not received them! It was a product that was advertised on Facebook and promoted by Kourtney Kardashian! Since then I have emailed the company at least a dozen times and just get a generic email back with a fake tracking number saying my order is on the way still have not received it there’s no phone numbers or customer Service line Service line to contact! Now I i’m in a group of people that was scammed by this company and some of them have finally received the product however the product was either defective, the liquid eyeliner smelled funny and or some of the eyelashes were missing from the box. So even if I do get this product I don’t even think it would be safe to use on my face!

- Elk City, OK, USA

I made an online purchase for magnetic eyelashes on April 23rd and still have not received anything. I tried contacting the company and there's no phone number available and when I tried through Facebook all I got was an automated reply and same thing happened when I tried emailing them. They said I couldn't get a refund until I received my order but the bogus tracking number they gave me says my order has been in Chicago, IL since April 27th. I contacted my post office to see what they could do and he told me that my order hasn't even hit the mail stream yet.

+1
- New York, NY, USA

I just wanted to inform ScamPulse.com of the following scam from Magnetic SL (US.Magneticsl.com). I had placed an order back on April 27th, 2020. I was lured by watching a celebrity-endorsed (Kourtney Kardashian) video and wanted to purchase magnetic eyelashes. When I completed the online purchase, it gave me an order number of 31333516. After that, it gave me a USPS tracking number. I gave it a couple of days to give them time for the order to be complete. To my surprise, my order was still as per their website at the Chicago IL location. It is now May 20th, 2020 almost one month and as per the tracking number on their website, it is still in Chicago IL. When I went to the USPS website and enter the USPS tracking number, it stated that the item was picked up by a shipping partner on the 27th of April 2020. Also that this does not indicate receipt by USPS or the actual mailing date. I believe that this website and anyone who promotes this website, like Facebook, Instagram, and Twitter and any person who would put their name on this product should be fined.

- Cincinnati, OH, USA

An purchase was made on 3/27 to Magnetic SL. I initially did not receive an email acknowledgement nor an order number. After several attempts emailing their "customer service" email address, was given an order number and tracking number. It is now May 19th, and the tracking number indicates the item is still waiting to be picked up by USPS. I have been researching reviews and several people are experiencing the same delay/fraud. I believe the add was fraudulently included in Facebook ads and thousands were taken advantage of. I have emailed several more times inquiring about my order to be told the same story that there is a delay and then offered a 40% discount code.

Order magnetic eye lashes over a month ago and have not received nothing. They give you a false tracking number that your order is in Chicago and due to covid there are delays. No phone numbers , no refunds. 100 of people have reported the same. They post a Facebook negative reports and immediately delete and block. Please stop these frauds. They are using famous people in their ads. Please stop them...

This company uses celebrity endorsements and coupon codes to lure you in to buying their magnetic lashes. You will not receive your purchase and when you email you get a canned response from “Jane” assuring you that the management team has shipped your order and apologizing for the delay and offering a 40% off discount off another purchase. Meanwhile the label won’t go past being created and never starts tracking. When you email again you get a second canned response and another coupon. Complete fraud! On Trust pilot they flag all negative reviews so they get removed and post fake positive reviews. Trust Pilot has a warning on this company and it’s acknowledgment that the company is falsely reposting reviews and posting positive reviews. This company is a fraud!

+1
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