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Mahalo Tea Company

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Mahalo Tea Company Reports & Reviews (2)

Ordered tea online. We have previously ordered from there without a problem and LOVED the tea. They allow order tracking via Shop and it shows that the order has never shipped. I’ve contacted customer service 5 times without a single reply. I’d say it’s either a scam or a terrible company… either way, beware.

The company called Mahalo Tea Company (Headquarters, according to https://www.zoominfo.com/c/mahalo-tea-company/450658076, is located at: PO Box 58293, Renton, Washington, 98058, United States; Mahalo Tea Company Website: www.mahalotea.com) is know by me to have been accepting orders for loose leaf tea on their website, along with accepting payments from PayPal customers, since April 20, 2021, while never shipping the products that were ordered, which they have still not shipped 150 days later. The order is still listed in the customer's account on the website as follows:

Payment Status: Paid

Fulfillment Status: Unfulfilled

Total: $20.25

They claim to be located in Hawaii, where they say they process the tea leaves that are blended with fruits and flowers.

They claim that orders should normally be received at the customer's United States home address or shipping address in 5 to 7 days after orders are submitted. After receiving an email on the day of the order submission and the processing of the PayPal payment, the Mahalo Tea Company has not once answered their customer service phone number, they have not responded in any way to any voice messages left at their customer service phone number, nor have they responded in any way to any emails, or customer service requests submitted through their website for customers who have signed up for an account.

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Mahalo Tea Company Contacts

Website:

www.mahalotea.com

This website was reported to be associated with Mahalo Tea Company.



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