Mak Bros Reports & Reviews (1)
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Scammer's address unknown
Scammer's email +1 605-720-0002
Country United States
Victim Location TX 75115, USA
Total money lost $398
Type of a scam Tech Support
I ASK LOT OF QUSTIONS BEFORE I COMMITED TO USING THEIR SERVICES. THEY OFFERED TO SHOW ME SOME SORT OF ACTIVITY THAT WAS GOING ON IN MY COMPUTER. THEY TOOK OVER MY COMPUTER, WITHOUT MY GIVING THEM MY PASSWORD, AS I HAD BEEN INSTRUCTED TO NEVER GIVE OUT. THEY SAID THEY WERE CONTRACTED OUT BY MICROSOFT, AND THEY EVEN GAVE OUT AN I.D. NUMBER. THE PRODUCT THEY OFFERED WAS WEBROOT, WHICH I WAS FAMILIAR.THEY INSTALLED IT ON MY COMPUTER AND MADE SURE IT WAS WORKING PROPERLY. THE PRICE WAS $199.00. THEY GAVE ME OPTIONS TO PAY ITH CARD, OR ELECTRONIC CHECK. I CHOSE THE CHECK METHOD, WHICH WAS THE DUMBEST MISTAKE I EVER MADE. THEY WITHDREW THE $199 AND ONE WEEK LATER, THEY TOOK ANOTHER $199, EVEN AFTER MY BANK HAD PUT A STOP PAYMENT ON MY ACCOUNT. THEIR SYSTEM OVERRODE THE STOP PAYMENT SYSTEM. THEY PROMISED ME A REFUND THAT NEVER HAPPENED. I FINALLY CALLED WEBROOT AND THEY SAID SCAMMERS BUY THEIR PRODUCT AND RESALE IT TO NAIVE CONSUMERS LIKE MYSELF, BUT THEY DIDN'T USE THOSE EXACT WORDS .