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Marchesa.com

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Marchesa.com Reports & Reviews (1)

- Brooklyn, NY, USA • Oct 21, 2024

Hi. I purchased a dress on Marchesa.com. I went to return the dress within the 14 day window they allow. I received a return label and returned the dress. They never refunded me. I tried to call them but the phone number they list is not in service. I tried emailing them numerous times. You receive an email back that says they received the email and will respond within 24 hours but they never respond. Now I have no dress and no refund. I saw that many people complained about the same experience on the bbb website and they are rated F.

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