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[email protected] Reports & Reviews (1)

- Murfreesboro, TN, USA

Text Messages from +1(754)273-7378 :

Scammer: I’m Mrs. Samantha Buswell. One of the recruiting staff members of the Expedia Group Your posted resume has been reviewed, and you are qualified for an interview for either customer service representative, data analyst, payroll clerk, data entry, Online Chat Specialist, or business analyst remotely. Please reply to this text with "Yes, I am interested" so I can provide you with more details regarding the position.

Me: Yes, I am interested

Scammer: This is strictly an online interview for work-from-home jobs. The pay rate per hour will be discussed during the interview. Employees can either work full-time or part-time. Do you have a problem working from home for now?

Me: No

Scammer: Alright, The position details, as well as job descriptions, will be discussed during the course of our designed job briefing and interview session. Do you have a Microsoft Teams account to speak with our interview manager in regards to the job offer?

Me: Yes

Scammer: Great, I need you to add your online interview manager, Mr. Marcus Webb to your contact list on Microsoft Teams via this link:(https://teams.live.com/l/invite/FEAKiY3Ee5Y3feaHwE) for commencement on your interview and send him your interview verification code : SFPDW101. Please save that.

Messages via Microsoft Teams with [email protected]

[Yesterday 2:53 PM] (My Name)

SFPDW101

[Yesterday 2:53 PM] Marcus Webb

Welcome to "Expedia Group," and as we proceed further with the briefing and interview, you will get to know more and understand better about the open positions. I want you to know that your quick response is highly appreciated, so try as much as you can to make sure that you respond very quickly so we can get done with the interview on time. Is that clear?

[Yesterday 2:54 PM] (My Name)

Yes

[Yesterday 2:55 PM] Marcus Webb

Very well, before we proceed with the job briefing and interview, I would like to inform you that we are sorry about our unseemly approach. If this interview conducting method is unprofessional to you or if you are new to all this, I believe the world is always advancing, so it is important to stay on top of things as change is inevitable.

[Yesterday 2:57 PM] (My Name)

Yes that is true, thank you for the oportunity.

[Yesterday 2:58 PM] Marcus Webb

JOB REQUIREMENTS:

These are the requirements for the job.

Are you a U.S. citizen or a Canadian citizen?

must be fluent in communication and English.

must have a clean criminal record.

must be at least 40 wpm on average.

must be 18+ average

Previous accounting experience is required.

Bank account (for salary purposes)

proficient with Microsoft Office

Strong organizational skills

I believe you have none of the issues above.

[Yesterday 3:03 PM] (My Name)

Yes, that is correct

[Yesterday 3:03 PM] Marcus Webb

THE POSITIONS AVAILABLE ARE: Data Entry Clerk, Front Desk Representative, Administrative Assistant, Receptionist, Customer Service, Front Desk/Receptionist, Payroll, Remote Operator, Procurement Specialist, Data Analyst, Live Chat Agent, Remote Virtual Assistant, and Call Center Representative.

NOTE: You would be trained for any of the positions.

Which of the above-listed positions do you think you will fit into?

[Yesterday 3:10 PM] (My Name)

Data Analyst

[Yesterday 3:13 PM] Marcus Webb

I am Mr. Marcus Webb, the online interview manager for "Expedia Group". I am here to brief and interview you more about the opening position you're yet to occupy. Please introduce yourself and indicate your full name and location. Thank you.

[Yesterday 3:27 PM] (My Name)

Hello, My Name is (My Name). I am a Computer Science student at (University Name) while minoring in Data Analytics. I am currently in Tennessee but I am primarily based in (City Name), Georgia.

[Yesterday 3:28 PM] Marcus Webb

It's nice connecting with you (My Name).

[Yesterday 3:31 PM] (My Name)

You as well, thank you for the opportunity.

[Yesterday 3:31 PM] Marcus Webb

Alright, welcome to this online interview, and before we proceed, I will like to explain the meaning of an online interview. An online interview is an online research method in which participants are asked a series of questions and given a description of the company and the job position, aided by the use of computer-mediated communication tools such as instant messaging, email, or video chat technology. What we are doing now is the instant messaging method. The name of the company is "Expedia Group". Just follow the briefing, and you can ask questions when I am through. Let me know when you have finished reading and understanding every line. You will be allowed to ask questions later. With each line, just respond with "Done Reading" and YES or NO when necessary. I hope this is very well understood.

[Yesterday 3:48 PM] (My Name)

Done Reading

[Yesterday 3:49 PM] Marcus Webb

About the Company

WHO WE ARE

We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We’re used to breaking things down and building them back up again until they’re even better. We know travel can be hard, but we also know that it’s worth it every time. And because we believe travel is a force for good, we take our roles seriously. We’re here to build great products and facilitate connections between travelers and our partners that truly bring good into the world.

WHAT WE DO

We build connections. We leverage our platform and technology capabilities across an extensive portfolio of businesses and brands to orchestrate the movement of people and the delivery of travel experiences on both a local and global basis. We help our travelers and our partners find the right pathways through millions of possibilities to reach the best possible outcome.

HOW WE DO IT

Powered by more than 70 terabytes of data and 20+ years of tech innovation, Expedia Group is one of the world’s largest travel platforms. With unrivaled knowledge of the industry and advanced tech innovation, we built a two-sided marketplace that allows us to filter through millions of different possibilities for travelers and partners worldwide.

[Yesterday 4:43 PM] (My Name)

Done reading

[Yesterday 4:44 PM] Marcus Webb

This is an exciting role with an opportunity to shape the function at Expedia Group. In this position, you will support, maintain, and analyze our current procure-to-pay processes, recommend solutions, implement systems, and manage and report key business metrics. We are looking for a strong professional with a solid understanding of the source-to-pay operational processes, familiarity with innovative technologies, and the ability to transform business challenges into solutions. You will help identify, evaluate, and implement procurement tools to add efficiency and improve the internal customer experience.

[Yesterday 4:45 PM] (My Name)

Done reading

[Yesterday 4:46 PM] Marcus Webb

The working hours are flexible, and you can choose to work from anywhere of your choice. The pay is $35.50 per hour during full- or part-time working hours, and the training is $20.00 per hour. You will be getting your payment weekly or bi-weekly via direct deposit or pay-check. The maximum amount you can work a week is 40 hours. If you are employed, you are going to be working as a full employee, not an independent contractor.

[Yesterday 4:47 PM] (My Name)

Done reading

[Yesterday 4:47 PM] Marcus Webb

We have three working sections which are (Morning, Evening and Full day)..The Morning section begins from 8am-1pm, Evening section 2pm-7pm, Full day section cover's both Morning and Evening sections with one hour break between 1 pm and 2 pm, Monday to Friday.

You are to choose from the time listed.

[Yesterday 4:49 PM] (My Name)

Morning

[Yesterday 4:50 PM] (My Name)

Done reading

[Yesterday 4:50 PM] Marcus Webb

Benefits Package: Health, Dental, Life, and AD&D Insurance; being able to use sick time without having to prove you are sick or present a doctor's note; employee wellness; and 401k plans Paid Time Off and Holidays with Generous Company Discounts, Relocation Allowances (for some positions), as well as Sign-On Bonuses You would be eligible for these benefits after two months of working with the company. Endorsement benefit deals are available as well.

Are you okay with the pay and benefits the company is offering?

[Yesterday 4:51 PM] (My Name)

Yes

[Yesterday 4:54 PM] Marcus Webb

You will undergo a week-long training program from your training supervisor that will enhance your abilities and give you a simple sense of what you are employed for. He or she will be training you on how to work with the program accurately and other tasks you will need to get done. Your training is going to be done online through your PC and phone.

[Yesterday 4:55 PM] (My Name)

Done reading

[Yesterday 4:55 PM] Marcus Webb

Now I am going to ask you a few questions. Once you are done with your answers, simply write "DONE" so I can go on with my next question. Are you ready?

[Yesterday 4:55 PM] (My Name)

Yes

[Yesterday 4:56 PM] Marcus Webb

FIRST SECTION!

( 1 ) What type of jobs have you had?

( 2 ) How did you get your previous jobs?

( 3 ) What were your main responsibilities? Achievements?

( 4 ) Have you been in the military before?

( 5 ) Are you currently employed?

[Yesterday 5:06 PM] (My Name)

(1) I have had many customer service jobs that required me to tend to the customer and handle financial transactions while doing so.

(2) I got my previous jobs by applying online and then following up with the employer

(3) My main responsibilities were to handle financial transactions with customers, provide customers with the product of their choice, and record the cash transactions at the end of the night.

(4) No, I have never been in the military.

(5) No, I am not currently employed.

[Yesterday 5:06 PM] (My Name)

Done

[Yesterday 5:07 PM] Marcus Webb

(6) Are you willing to work flexible or long hours?

(7) Do you have an HP LaserJet printer, copier, and scanner?

(8) Are you seeking employment in a company of a certain size?

(9) How long do you intend to work for this company?

(10) Tell us why you feel you are the right person for this job.

[Yesterday 6:01 PM] (My Name)

(6) Yes

(7) Yes

(8) No

(9) Indefinite amount of time

(10) I know that I am the right person for this job because I am a fast learner and a reliable employee. This is an amazing opportunity for me to gain valuable experience as a data analyst and this job could become a career. If given the opportunity, I am confident that I will surpass the company's expectations for this role.

[Yesterday 6:01 PM] (My Name)

Done

[Yesterday 6:02 PM] Marcus Webb

SECOND SECTION!

PAYROLL AND WORKING SCHEDULE:

(1) How many hours are you willing to work per day? (4 hours minimum per day or 40 hours maximum per week)

(2) What time range?

(3) When would you be available to start if hired?

[Yesterday 6:08 PM] (My Name)

(1) 5 - 8 hours per day

[Yesterday 6:12 PM] (My Name)

(2) Morning (8 am - 1 pm)

(3) I am available to start Thursday, June 15, 2023

[Yesterday 6:12 PM] (My Name)

Done

[Yesterday 6:15 PM] Marcus Webb

(4) Payroll Interval? (Weekly or biweekly)

(5) Payroll Method (Direct Deposit, Wire Transfer, or Credit Card Transfer?)

(6) What is the name of the bank with which you currently operate so as to see if it ties financially with the company's official salary payment account?

(7) Do you have a credit card? If yes, which credit card do you operate with?

(8) Provide two professional references. (Give me two phone contacts and their names.) They will be reached during normal business hours when needed.

(9) What’s your mobile network career? AT&T or Verizon If yes, is it a postpaid or prepaid account?

[Yesterday 6:31 PM] (My Name)

(4) Weekly

(5) Direct deposit

(6) (Credit Union Name) Credit Union

(7) Yes, Capital One Savor One card

(8) (Name and phone number of two people)

(9) AT&T postpaid account

[Yesterday 6:32 PM] (My Name)

Done

[Yesterday 6:33 PM] Marcus Webb

Good Briefly, describe a situation in which you had to work with a difficult person (co-worker, customer, supervisor, etc.). How did you handle the situation ?

[Yesterday 6:40 PM] (My Name)

There was once a coworker I had that would always expect others to do their work for them but whenever the manager was around they would pretend to work. Whenever business would get busy, other coworkers and I would tell that person to do their own work but to no avail, they continued not to do work. After a few days of this, I notified the manager of the situation and let the manager handle the situation from there.

[Yesterday 6:40 PM] (My Name)

Done

[Yesterday 6:41 PM] Marcus Webb

So, if, for instance, a customer approaches you via any means (call, text, or email) for specific information and you seem not to get a hold of such information at the moment, what would you do and what would be your response to such a situation?

[Yesterday 6:49 PM] (My Name)

In this situation, I would inform the customer that I do not have such information at that moment and I would get back to them as soon as I receive the information requested. Then, I would notify my direct superior of the situation, request the information requested by the customer, then notify the customer as soon as I have obtained the requested information.

[Yesterday 6:49 PM] (My Name)

Done

[Yesterday 6:52 PM] Marcus Webb

Great, How do you ensure that stressful situations in your personal life don’t affect your work performance?

[Yesterday 6:56 PM] (My Name)

I set aside my personal feelings when I begin working so as not to affect my work performance. I handle my personal life when work is finished.

[Yesterday 6:56 PM] (My Name)

Done

[Yesterday 6:58 PM] Marcus Webb

Well i have to say that you have done pretty good so far and i see you as a Good Fit for this position with us.

[Yesterday 7:02 PM] (My Name)

Thank you for the opportunity

[Yesterday 7:02 PM] Marcus Webb

For quality assurance and selection purpose, I need to forward our conversation to the Head of Department to Assess and confirm you are qualified and fit for this job.

[Yesterday 7:03 PM] (My Name)

Okay

[Yesterday 7:03 PM] Marcus Webb

You are needed to report online here on Microsoft Teams tomorrow morning 8AM EST for update on the interview results.

[Yesterday 7:09 PM] (My Name)

Thank you for your time and thank you for considering me for a position at "Expedia Group". I will report online here on Microsoft Teams tomorrow morning.

[Yesterday 7:09 PM] Marcus Webb

You are welcome.

[7:04 AM] Marcus Webb

Good morning, how are you doing?

[7:07 AM] (My Name)

Good morning I am doing well, and you?

[7:08 AM] Marcus Webb

I am blessed thank you for asking me as well.

[7:08 AM] Marcus Webb

After carefully reviewing your resume and the interview conducted, I must say we're quite impressed with your profile.

From the interview conducted, it is evident that you are fit for this position based on your qualifications and the fact that you meet the requirements for the position. I also stated from my point of view that you'd make a perfect fit for the position.

[7:14 AM] (My Name)

Thank you so much! I am excited to begin working with “Expedia Group”. What do we do moving forward from here?

[7:15 AM] Marcus Webb

To cut it short, the hiring team agreed too. You have been offered the position of Data Analyst. Congratulations and welcome to Expedia Group. We're delighted to have you join the Expedia Group team.

[7:18 AM] (My Name)

Thank you so much! I appreciate this offer. I accept, on the condition that the written offer matches what we've discussed during the hiring process. When can I expect to receive the written offer?

[7:18 AM] Marcus Webb

You will receive your duties daily via email and a supervisor will be attached to you online to assist you with any difficulties. You'll be sent some offer documents via email. Where would you like HR to email it to?

Training commences as soon as provision has been made for your working materials. This is an opportunity to show your level of commitment, willingness to solve problems as well as grow with the company. You will earn $35.50 per hour during full working hours and $20.00 per hour during your training. You will undergo a (1) one week paid training with a supervisor who will be training you on how to work with the programs accurately needed to carry out your duties effectively. The training is done via teleconferencing and webinars.

[7:25 AM] (My Name)

(myname)@outlook.com is the email I would like to receive the offer documents

[7:26 AM] Marcus Webb

During this training and orientation, HR will reach you via e-mail or phone for your position offer-documents and your working papers. Also they will put you through our company's guidelines under US human Resources Laws and Regulations. A company VOIP phone will be provided for you to make and receive calls. Meanwhile, I need to ask what internet provider you prefer to use so we can make arrangements for you.

The company will make provision for the purchase of your working materials by sending you a start up check which contains the funds for your working materials (3-in-1 scanner, printer and fax machine, a photocopier, an HP Envy Laptop or an Apple MacBook, software programs, desk, chair, basic office supplies, a phone line to start training and work eventually. The check also contains your $100 start up bonus as a new member of Expedia Group team. How would you like your name on the check?

[7:37 AM] (My Name)

Can you send me your contact information first please?

I have zero information about your office, except your email

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