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Mardigrasrooms.com Reports & Reviews (1)

- New Orleans, LA, USA
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Booked hotel room in New Orleans for Mardi Gras and paid in full six weeks in advance, through PayPal as requested. Received confirmation and payment was sent. Received an email the day before arrival stating that the hotel had overbooked but they had relocated me to another hotel, and provided another confirmation number. Personally went to the secondary hotel and showed them my confirmation, no reservation existed, none had ever been made, and the hotel personnel said they had no affiliation with the website. I immediately emailed the company, no phone number is provided to try to reach them at, and they became very defensive and threatening with each email. I was also traveling with three other parties, all of whom had booked through this company. One of them received an email that stated their rate had tripled, again they had prepaid the original rate through PayPal, and that the hotel would not honor their rate, and the other two parties went to their hotel to be told that they didn't have rooms and had no knowledge of this company. Everyone was left without a room to stay in and for which they had already paid in full.

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