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[email protected] Reports & Reviews (1)

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We purchase a baby basket from their website ,they have photos and description of what comes with the package; and also they have a select button to add more articles to that same purchase. We pay 232.99 for a basket and received a totally different basket ,it was not as the one we choose and purchase. It didn't have the extra articles they charge us for and when we try to contact them the phone line was just not answering , we have to call a different phone number and kept in line like two hours and they kept us waiting for them to answer and never did. Some one email me to see what was wrong with my purchase and when I told him and sent him the photos he said he will try help us ;but next day he said that in their policy if they don't have the product that you purchase they can sent you a substitute or replacement. No where on the website purchase site does this clause appear ,I didn't see anything that said it could be replaced or change to other purchase later on. I feel scam and when I told them I will returned this basket and want my money back ,they didn't answer back.

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