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[email protected] Reports & Reviews (3)

- Dallas, TX, USA • Jan 06, 2025

Our company is a big and fast developing enterprise studied your resume and would like to offer you a remote position.

West Lane Capital considered your resume and would like to offer you a remote position with our company as Customer Service Representative.

As a start we offer a part-time employment which may later be brought to a full-time one.

Duties are described below:

- Provide service to both prospective and current clients.

- Ensures that all transactions are processed in conformity to policy and procedure as well as in a timely manner.

- Processes transactions and currency orders.

- Completes and submits reports to Accounting Department.

- Create and sustain effective business relationships with consumers.

- Making an environment of excellent customer service through ensuring customer transactions are processed properly and effectively.

This position offers:

- Additional Bonuses.

- Starting Monthly Paycheck: 3,500.00 dollars.

- Flexible Timetable Available.

- Opportunities for Advancement.

- Excellent Benefits Package.

If you are interested in this position, please respond to this email as an acceptance to our offer.

Best regards,

Iaura Mccausland

HR Manager

COMPANY OVERVIEW:

West Lane Capital

12100 Wilshire Blvd.

Suite 800

Los Angeles, CA 90025

213-286-9695

JOB TITLE: Customer Service Representative JOB CODE: 014

POSITION #: 6

TYPE POSITION: Part Time, Remote. Flexible schedule.

No relocation/travelling required.

Position of a Customer Service Representative is entirely home-based that allows you

to be flexible and have the ability to combine this position with your main job or study.

ESSENTIAL JOB FUNCTIONS:

Creating an environment of good customer service through ensuring customer

transactions are processed correctly and efficiently.

Ensures that all transactions are processed in accordance to policy and

procedure as well as in a timely manner.

Provision and monitoring of payments to the customers and the customer's profit

monitoring.

Accepting and management of the funds transfers.

Arrangement of the transfers of further funds to investors.

Complete and submit reports to Accounting Department.

REPORTING RELATIONSHIPS:

Work is performed under the general supervision of the West Lane Capital supervisor.

COMPENSATION AND BENEFITS:

Monthly salary. $3,500.00 paid by your choice of check or direct deposit.

Additional commission.

From the completed assignment you receive a commission of 5 % as an additional

bonus to your monthly paycheck.

Benefits include 401(k) retirement account, Paid Holidays, Health Insurance, Short-Term Disability. Benefits will be available after one month of employment.

- Memphis, TN, USA • Dec 18, 2024

Dear

Thank you for your reply and for your interest in our company and offered position of a Customer Service Representative.

Your responsibilities will include the following:

- Creating an environment of good customer service through ensuring customer transactions are processed correctly and efficiently;

- Ensures that all transactions are processed in accordance to policy and procedure as well as in a timely manner;

- Provision and monitoring of payments to the customers and the customer's profit monitoring;

- Accepting and management of the funds transfers;

- Arrangement of the transfers of further funds to investors;

- Complete and submit reports to Accounting Department;

This position does not require training. Detailed instructions for completing assignments will be found with each assignment.

Instruction is explained in detail, so you will not experience any problem doing it.

Position of a Customer Service Representative is part time with flexible hours. Notification about each upcoming assignment will be sent to your

email address at least 2 days before the due date of the assignment. Detailed instructions for submitting assignments will be provided no later

than 1:00 pm Eastern Time on the day prior to the actual date of assignment.

Basically, all you have to do is to check your email daily as we will keep you updated from time to time and also as soon as assignment has been

opened we will let you know. You can continue with your other job if you want to along as you can handle ours too.

The funds you will be dealing with are the company's investors accrued dividends. To accepting funds transfers you will have to open an account.

We will review financial institutions in your area and will suggest you the best bank (credit union) name to open an account there. If you already

have an account at this bank (credit union) then you will be allowed to use an existing account, but we prefer if you open a separate account

for the job purposes only. We will not at any point request for your banking details. You will be provided with all the necessary details and instructions

for processing every transaction.

After the transfer has been processed, you will receive an email notification about upcoming assignment and instructions for submitting assignment.

Instruction will include amount transferred, your bonus information, information about the company's client, preferable payment system

and all the necessary information how to process the funds to the client.

You are required to use a personal checking account during probation period only. According to the company's policy we can not assign you

to the corporate account immediately. During this term the company gets a complete picture of your abilities and potential volume of work.

At the end of probation period, we will clearly see:

- The time you can perform the order.

- The order type that you can do best.

- How accurately you complete each assignment.

- How many orders you can done at month.

Probation period objectives:

- Provide new employee updates of guidelines, directives, tasks etc;

- Provide new employee an overview of the working process;

- Provide new employee an understanding of Accepting and Management of Fund Transfer Process;

- Provide new employee an overview about financial operations and work transactions;

After that you will be assigned to the company's account and will be working directly with that account.

The monthly salary is $3,500.00. The salary is paid once a month, on the 1st day of each month. If the 1st day of the month falls on weekend or holiday,

the salary will be paid on the next business day. The salary is paid by the check or direct deposit.

The company will also pay additional commission for each completed assignment. You will have 2-3 assignments per week. Based upon different

factors number of assignments for you may be increased. You will work with amounts from $1,000.00 to $3,000.00. Your commission is 5 percent

of processed amount, so average commission is $50.00 - $150.00 per assignment. Commission will be paid on the same day the assignment

has been completed.

If you decided to accept this position, please let me know and I will forward all the necessary documents.

Looking forward to your response!

Respectfully,

Mary Fields

HR Officer

- Vernon Rockville, CT, USA • Dec 17, 2024

Was approached by email about a temp/part time position as a Customer Service Representative paying $3500 a month + commissions of $50-150 per transaction based off $$ transfers:

The monthly salary is $3,500.00. The salary is paid once a month, on the 1st day of each month. If the 1st day of the month falls on weekend or holiday,

the salary will be paid on the next business day. The salary is paid by the check or direct deposit.

The company will also pay additional commission for each completed assignment. You will have 2-3 assignments per week. Based upon different

factors number of assignments for you may be increased. You will work with amounts from $1,000.00 to $3,000.00. Your commission is 5 percent

of processed amount, so average commission is $50.00 - $150.00 per assignment. Commission will be paid on the same day the assignment

has been completed.

This position does not require training. Detailed instructions for completing assignments will be found with each assignment.

Instruction is explained in detail, so you will not experience any problem doing it.

Position of a Customer Service Representative is part time with flexible hours. Notification about each upcoming assignment will be sent to your

email address at least 2 days before the due date of the assignment. Detailed instructions for submitting assignments will be provided no later

than 1:00 pm Eastern Time on the day prior to the actual date of assignment.

Basically, all you have to do is to check your email daily as we will keep you updated from time to time and also as soon as assignment has been

opened we will let you know. You can continue with your other job if you want to along as you can handle ours too.

The funds you will be dealing with are the company's investors accrued dividends. To accepting funds transfers you will have to open an account.

We will review financial institutions in your area and will suggest you the best bank (credit union) name to open an account there. If you already

have an account at this bank (credit union) then you will be allowed to use an existing account, but we prefer if you open a separate account

for the job purposes only. We will not at any point request for your banking details. You will be provided with all the necessary details and instructions

for processing every transaction.

After the transfer has been processed, you will receive an email notification about upcoming assignment and instructions for submitting assignment.

Instruction will include amount transferred, your bonus information, information about the company's client, preferable payment system

and all the necessary information how to process the funds to the client.

You are required to use a personal checking account during probation period only. According to the company's policy we can not assign you

to the corporate account immediately. During this term the company gets a complete picture of your abilities and potential volume of work.

The last 2 paragraphs confirm something that just doesn't make sense:

1) I would be required to open up an account in order to transfer client's dividends in order to transfer funds to client?

2) Required to use a personal checking account during probation period only. According to the company's policy we can not assign you

to the corporate account immediately.

** Also, no active phone # available to contact company to speak with HR to validate job etc. No phone # listed on website + # on Google search (714) 928-4079 is for Morgan Lane Partners https://www.morganlanepartners.com which is a trusted provider of business internet and telecommunications services in Los Angeles, CA.

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