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Masscarpetcleanup.com

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Masscarpetcleanup.com Reports & Reviews (1)

- Lowell, MA, USA • Oct 12, 2024

Called to get my rug picked up and cleaned. They came and picked it up. Never gave me a reference number which should have been a red flag. gave me an estimate return of 2-3 weeks back in mid August. Never heard from them. Reached out after week 4, was told it would be done soon. Now into second week of Oct, told it would be returned this week - it was not returned. Called asked to speak to a manager, was told it was going to be escalated to the top manager, they didn’t take my name or number or address, never called me back.

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