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McAfee Support impostor

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McAfee Support impostor Reports & Reviews (6)

Tried to charge me $347.57 for a subscription I did not order. There was a number to call to cancel and they started having me to download an app and go to settings. The girl I was talking to keep having to ask questions of someone. And I got very nervous that this was a scam. I did not give them any account numbers. The app that they had me download as something to do with Teamviewer, which my husband has used when he was working but company paid for everything and my husband has not used it since May 3, 2021-he passed away May 11, 2021.

The email 'looks' legit and is sent via Quickbooks ([email protected]).
Whois domain lookup of the domain in the reply address [email protected] made it seem legit. The uppercase B began to raise suspicions.
Also why would a company like McAffee use Quickbooks for billing and receivables ?
Luckily on googling (888) 778-4834 I found this page and it confirmed that this is a scam.

Here is what the email looks like.
Thanks for using McAfee Advanced Threat Protection. This is an invoice for your recent purchase. We Thank you For the Completion of your 1 year. We tried to contact you on your registered number for queries but could not get through.

We appreciate your business. Please find your invoice details here. Feel free to contact us if you have any questions.

If уоu hаνе аnу quеѕtіоnѕ аЬоut thіѕ іnνоісе, ѕіmρlу геасh оut tо оuг Ѕuρρогt Теаm аt +1 (888) 778-4834 (Тоll-Fгее) fог hеlρ.
уоu hаνе 24 hоuгѕ tо геfund thіѕ сhагgе fгоm thе tгаnѕасtіоn dаtе wіthоut Ьеіng сhагgеd.

It mау tаке а fеw dауѕ fог thіѕ tгаnѕасtіоn tо аρρеаг іn уоuг ассоunt.
Ρlеаѕе dоn't геρlу tо thіѕ еmаіl. То gеt іn tоuсh wіth uѕ, +1 (888) 778-4834
Сhеегѕ,
Тhе Βіllіng Теаm
+1 (888) 778-4834 (Тоll-Fгее)

Тhаnк уоu fог uѕіng МсΑfее ρгоduсtѕ аnd ѕегνісеѕ.
МсΑfее Ρгоtесtіоn іn thе UЅΑ іѕ ρгоνіdеd Ьу МсΑfее Ρауmеntѕ Ρгіνаtе Lіmіtеd. Uѕегѕ аге аdνіѕеd tо геаd thе tегmѕ аnd соndіtіоnѕ сагеfullу.

Have a great day!
ΜсАfее

ask me to call back and then ask me to install remote control software

----- original email

Thanks for using McAfee Advanced Threat Protection. This is an invoice for your recent purchase. We Thank you For the Completion of your 1 year. We tried to contact you on your registered number for queries but could not get through.

We appreciate your business. Please find your invoice details here. Feel free to contact us if you have any questions.

If ??u h??? ?n? qu??t??n? ???ut th?? ?n?????, ??m?l? ????h ?ut t? ?u? ?u????t ???m ?t +1 (888) 778-4834 (??ll-F???) f?? h?l?.

??u h??? 24 h?u?? t? ??fund th?? ?h??g? f??m th? t??n???t??n d?t? w?th?ut ???ng ?h??g?d.

It m?? t??? ? f?w d??? f?? th?? t??n???t??n t? ?????? ?n ??u? ????unt.

?l???? d?n't ???l? t? th?? ?m??l. ?? g?t ?n t?u?h w?th u?, +1 (888) 778-4834

?h????,

?h? ??ll?ng ???m

+1 (888) 778-4834 (??ll-F???)

?h?n? ??u f?? u??ng ???f?? ???du?t? ?nd ????????.

???f?? ???t??t??n ?n th? U?? ?? ?????d?d ?? ???f?? ???m?nt? ?????t? L?m?t?d. U???? ??? ?d????d t? ???d th? t??m? ?nd ??nd?t??n? ????full?.

Have a great day!

???f??

I recieved an email stating I owed almost 400 for 2 computers. I do not own computers and never have. I called and got hung up on, called back and was asking questions as to what info they had of mine and they claimed he couldn't tell me. And then was trying to ask for info of mine and got very rude told me to get a job and stop wasting people time I asked for supervisor and got hung up on, called again 3rd time the number doesnt work anymore.

An email came in saying I paid $500 for 3 years subscription to McAfee but this time I only pay $400 for 3 years less than the last one i paid. They listed a billing number 376RT54J78, and Mcafee Computer security software, product key: 45GT-5418-Xq4t-5H1W, and amount paid $420.

They said they tried reaching me to renew but couldn't reach me, so they renewed my service successfully according to the last service that I had with them for 3 years. I did not authorize any payment and will be checking my Bank America card for this. Their addressed email was to [email protected] but it came to me. i don't know why it reached me as that is not my email.

- Lewis Center, OH, USA

Thanks for your purchase "McAfee Total Protection". Order is confirmed, It may take a few days for this transaction to appear in your account . Payment receipt will be sent in next email, for any help please call our support team.

Product: McAfee Total Protection

License ID: 84054V20212N360S

Tenure: 5 Years

Payment Method: Direct Debit.

Mode: Online Delivery.

Renewal Amount: $453.38

Subtotal: $453.38

Order Total: $453.38

If you have any questions about this invoice, simply reach out to our Support Term +1 (877) 465-4562 (Toll Free) for help.

Cheers,

The Billing Team

+1 (877) 465-4562

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