McHelper Reports & Reviews (8)
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Scammer's website mchelper.com
Scammer's email [email protected]
Country United States
Type of a scam Tech Support
Initial means of contact Email
I did buy some tech help last year but I NEVER agreed to any auto renew or future service from them. I never would have done that because I had plans to get a new computer in the coming months. They kept my credit card number and are charging me again!
They are scammers and despicable people.
Country United States
Victim Location RI 02878, USA
Total money lost $359.59
Type of a scam Tech Support
Scammer's address 2233 N.W. 41 Street 700-C, Gainesville, FL 32606, USA
Scammer's email [email protected]
Country United States
Victim Location MA 02140, USA
Total money lost $38,500
Type of a scam Fake Invoice/Supplier Bill
On December 18, 2019, I received a scam email from MC Helper Customer Support Team informing me that my credit card will be auto debited for $299.99 on 12/19/2019, and that I should call 304-309-9517 if I wanted to cancel the subscription. I called the 304 phone number and was only able to leave a message. I immediately received a call back from a man named Sam Willson at 805-323-3584, who proceeded to deceive me and steal money from me.
Sam Willson told me that since I was not renewing my contract, I would be entitled to a refund of the original contract fee. He said that the only way to issue a refund was through a wire transfer from his business account. He asked me to go online and look at two supposedly secure websites; Any Desk https://anydesk.com and Team Viewer https://www.teamviewer.com. He then showed me a screen that supposedly was his business bank account with Chase Bank and that his login information was not visible to me. When I refused to screen share my bank account information with him, he became very persistent at convincing me that the transaction would be secure until I reluctantly agreed. He attempted to make a whole dollar transfer of $130.00 to my account at Bank of America, and then showed me an online transfer from Chase Bank to my account for $13,000.00 and said that he forgot to add the decimal point. He then began to plead with me that he would lose his job for such an error, and that he had a family and children to support. He also said that if Bank of America noticed that the transfer from Chase had not paid any fees, Bank of America could confiscate the funds. He told me to withdraw the $13,000 immediately before it was confiscated. When I refused and asked him to reverse the transfer, he said that I could risk losing all of the money in my bank account. His pleading then became very threatening, and he showed me an online banking screen of my account with all zero balances. I panicked and withdrew $10,000.00 (BoA limit) from my account. He instructed me to send it overnight via Federal Express to
Eddie Lun
229 E. Valencia Drive, Unit B
Fullerton, CA 92832.
Then Sam Willson told me that our computers needed to stay connected until the money arrived, and that I should not attempt to log into my online account at Bank of America or I would risk losing all of my money. I reluctantly agreed. On the morning of December 19, 2019, Sam Willson called me again from the 805 phone number and said that another error had occurred. He said that he set up the transfer incorrectly and showed me two additional transfers for $13,000.00 each coming from Chase Bank into my account. When I said that I would go the Bank of America and correct the errors, he became very threatening again and said that I would lose all of the money in my account. He insisted that I wire the money to someone in his company. Again, I panicked and agreed. I then wired $28,500.00 ($26,000 + $3000 - $500 fees/charges) to the following person through Bank of China Hong Kong.
Lyu Huajian
Flat C, 5/F, Fu Shing Mansion
9-13 Shing On Street
Sai Wan Ho
Hong Kong 500400
Phone:85297156031
Date of Birth: March 10, 1983
Since Bank of America could not guarantee the transmittal until December 24, 2019, Sam Willson again insisted that our computers stay connected until the money was received. It was at this point that I disconnected from him and called the fraud department at Bank of America. The fraud department froze my account and told me that the transfers were coming from my savings account at BoA and not Chase Bank. The agent attempted to stop the wire transfer and assisted me in contacted FedEx to stop the delivery. I later received confirmation from Bank of America that the wire transfer was sent successfully, and conformation from FedEx that the package was received.
Scammer's website www.mchelper.com
Scammer's address 2233 NW 41st St Ste 700C , Gainesville, FL 32606, USA
Type of a scam Tech Support
unless you know what your doing
Country United States
Victim Location NY 11230, USA
Type of a scam Tech Support
Country United States
Victim Location CA 94306, USA
Total money lost $350
Type of a scam Tech Support
Scammer's address Florida
Scammer's email unknown
Country United States
Victim Location NC 27516, USA
Type of a scam Counterfeit Product
PLEASE beware of this "McHelper"---it's a scam!