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I purchase a buy 1 get 1 free item for my grandchildren for Christmas. The money come out of my account immediately but I never received a receipt for the product. I received an email stating I would receive my item within 3-7 days with a tracking number. Should have known something was up then when they said 3-7 days considering it was coming from China. I waited a couple of days and followed the tracking and it seemed to show it was coming. Until the past weekend when it stated it was delivered to my mailbox. A- it was too large to deliver to my mailbox, B- the mail carrier ALWAYS puts the large parcels on my deck C- the mail doesn't come on Saturday. I emailed the company right away. They messaged me back stating they are sure it was delivered based on their logistics. Well I'm sure based on my bank account and lack of product that I was ripped off. And they have NO intentions of reimbursing me!!

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