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Mechs & co

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Mechs & co Reports & Reviews (1)

- Grand Rapids, MI, USA
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I purchased multiple products through the company on August 19, 2021 and February 17, 2022. These were pre-order items for sale that were dude to ship out on Q3 of 2022. As the date was approaching, I reached out to the company asking for an update on my orders and when I should expect to receive them. They informed me that production was running six months behind and that they would not be ready by their estimated date. I waited another three months before reaching out again for another update. This time, they much more confrontational, expressing that delays happen and that they are still waiting on the vendor, making it very clear that they were not going to meet their already extended deadline. As an additional measure, they offered to have some of my items ship sooner if I was willing to pay an additional shipping fee.

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