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Medical-Protector.com

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Medical-Protector.com Reports & Reviews (29)

- Pomona, CA, USA

Ordered face masks on line. Gave my credit card for payment. 6 weeks later, no masks. They indicated the masks were en-route. 4weeks ago. This company is a scam!

We got scammed for US$680.00.
They should string these turkeys up if they catch them.
Medical-secure.com has either been shut down, or forcibly closed.
They are now marketing as medical-protector.com
Be careful and everyone, if you get any clues to identify them, then post them here. One of us will get them.

+1

This place is definitely a scam. We ordered masks back in the beginning of March and were billed immediately. We were given tracking with a site that is not valid. Nothing updated and the tracking continued to say "in transit". I have contacted a number of agencies and this is being investigated. We were taken for three orders but hope that by sharing this information, all shoppers will carefully look over the site and all of its information before shopping. They will likely attempt to reopen their site under another name. They've already used Medical-secure, Medical-protector and flu-armor for advertising and billing information. Be on the look out for these and similar marketing scams!

+1

I ordered a box of masks and a box of gloves from this site on March 20th for a total of $65.00. I got a order number and a tracking number. Two weeks later I had no updated shipping information so I sent the company a e-mail. No reply After another week I sent another e-mail requesting the order be cancelled, no reply. This company is a complete scam. Do not order anything from them! It has been over a month and I still cannot get in contact with them.

Total lost $170.00

I ordered on March 12, only email I got was confirmation of payment, no tracking, no product and no respond from Sellers. I wrote to the email over 20 times, at first will get auto respond, now don't even get them.
I agree that people scam and cheat at this tough time is totally disgusting.
The website does not allow feedback input and if anyone is checking before they order (unlike I did base on desperate timing), DO NOT deal or order through this Seller.

I ordered 20 packs of N-95 mask and received tracking and order number. I followed-up in 2 weeks, asked for the order number but it was in the initial email, and I never received a follow-up. I researched the company on today as I hadn't heard anything back from them and we really need our supplies. It brought me to a scam complaint site and I read the reviews in which were the same thing I went through.

I placed an order just for 20 packs of N-95 mask because another branch used this website and I was under the impression that they did the research as well. I received the tracking information but didn't download the app. I patiently waited because I knew things were going to slow down due to every medical facility attempting to get supplies. I sent an email 2 weeks ago and someone replied withing 24 hours and asked for the order number. I sent the information with an attitude because my original email was the snippet with all of the information. I never received a follow-up. I researched the website today because I was sure I should have received an update by now or the supplies. when I googled it brought me to this website about scams. I am so upset that we are in the middle of a crisis and people are seriously taking advantage of the situation. People are out of work and dying daily...I am just so upset at this moment.

I have had a similar experience with this firm. I ordered Carbon Face Masks and N95 masks on the 11 Feb 2020 with a total cost of $77.42.
I have emailed them several times - at first asking for shipping details, which amounted to being in transit from China. Because of failure of goods to arrive I have sent several email requests for a refund but without reply. It is now 15 April and I am no further on.

- Sacramento, CA, USA

Order for medical masks made on March 2, 2020. Delivery stated for 8-13 days. No product, no delivery, no response = FRAUD

Product_Or_Service: Professional medical carbon face masks

They are surely a scammer. I have seen many reviews from many websites regarding their fraud. Don't buy anything from this store. They are scammers. Medical-secure.com, flu-armor.com, medical-protector all are the same seller, please don't buy anything from these 3 stores. I lost $160.

+1

There were 2 red flags at the Medical-Secure.Com site. First, there was no phone number, no email address, and no postal address. Second, the only method to pay was Apple Pay. Although I keep only one credit card in Apple Pay, I knew that some people keep cash in Apple Pay. If so, they would have great difficulty getting that cash back in a scam. Nonetheless I ignored the two red flags and put in an order for face masks on March 6, 2020. When they never arrived I sent a message from their website asking about it, but never got a reply. And then looked up my credit card activities and on March 6, the date of purchase, it was charged to my credit card, but the charge was made to another company name that was part of the same scam. Thebthe name of that company was Flu-Armor.com, a scam company. I telephoned my credit card company and they immediately reimbursed the cost and sent me a letter three days that it was a permanent reimbursement, that my claim was legitimate. when I googled Flu-Armor, the first link was to a legitimate medical supply company named Fluamour.com, which warmed on the first page about the Flu-Armor scam and asked victims to email, which I did. I got a rapid response back. The scammer is known and lives in Montreal and a legitimate company is currently in a court case with him. This scammer is still operating but he’s changed the name of the company that had been called Medical–secure.com to protector-secure.com. If it were not for this corona crisis, which has me holed up at home, I would go to Montreal and I would shoot skunk oil in the scammer’s face, pour a bucket of red paint over his head, andr glue from a glue gun all over his clothes.

+1
- Abington, MA, USA

Ive place 2 orders for some mask on 3/1/2020 and 3/2/2020 and have not received the mask. I have reached out to them several times to get an update and all I get is an automatic email response. Order #' ******** & ********. I emailed them on 3/13 and 3/18 I get an automatic email from a Rene M. I wanted the mask since I'm a first responder/police officer and could've really used them. At this point I believe this company is a scam and would like a refund. They say they are based in the US but I did find an email in my junk from an Asian shipping company which I believe was from this company. I asked and have not gotten a response either. What's upsetting is that they continue to advertise like they have these products in stock and I think they are just taking advantage of the current crisis. Please let others know since I can't post anything on their website or write a review to warn them

- Fort Lee, NJ, USA

Purchase transaction was confirmed but with no delivery & update response.

I saw the online Advert on FB/Instagram, when i did the online purchase (www.medical-secure.com), there was an instant confirmation sms text of the purchase. Four days later, there was another sms text that indicated the tracking number. In view of the urgency of getting the mask, i tried to trace the shipment via the tracking number given, for almost 4 weeks, there was no shipment update. While this was happening, i have been trying to contact Medical-secure.com via sms, website contact page & email on the authenticity of the purchased item and also delivery update but to no avail. There was no reply after numerous emails.

- East Peoria, IL, USA

Never received our order or any response from company

March 11 we orders $500 worth of Nr95 medical masks with our company credit card order #FA17248. I have reached out repeatedly with no luck other than an automated email. They say to track through arrive app which says shipped March 12 with no tracking number or any further info. There is no phone number so I'm not even sure how to go about getting the money back.

I ordered masks from this company at the beginning of the COVID-19 virus warnings in the U.S. My credit card was charged approximately $150. I never received masks nor a response to my emails. They have changed their "company" name since I ordered. It sounded legitimate and hopefully the credit card company will drop the charges. Look at new iterations of their supposed company before ordering.

At the height of people's fears this scammer was ready.

Medical-Secure.com and 4 weeks later changed to https://medical-protector.com/

I ordered masks for my husband, 76 yr old father in law and myself $129.95.

Professional Medical Carbon Face Mask (Black)

100 pcs pack

I thought they were coming from Florida, but the tracking link sent me to China Post. The tracking number was posted 4 weeks ago, but there is NO tracking.

I've emailed this company 2 times with NO response what so ever. There is no phone number on this website.

They are using a Shopify platform. I'm contacting them right now to alert them and ask for their assistance. To prey on people's fears at a time like this with Covid-19 is just disgusting. 

I ordered face masks through them and received a confirmation number and an email saying that the face masks were ordered and on their way. I have tried contacting them to no avail.

+2

MEDICALSECURE.com is a TOTAL SCAM I to ordered masks and have not received them nor have I heard from them with repeated emails sent to them. BEWARE

+1

Did not receive surgical mask that i order. they have a toll free number that is out of service. they do not have a way to track the order.

#******** placed order on 3-8-20. they charged my credit card . their phone number they gave is not a working number. sent them a Email they have not answer me.

The seller did not deliver the item ordered via their website which was paid via credit card.

Product_Or_Service: professional medical carbon face mask

Order_Number: *******

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