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MeetCurve

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MeetCurve Reports & Reviews (94)

- Navasota, TX, USA • Jul 02, 2024
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I purchased 1 additional item by mistake and a second that did not fit. I made 4+ attempts via email not incuding on social media(facebook) and tiktok to try and get the info to process a return and have continued to be ignored. It is apparent this is a common practice.

https://www.trustpilot.com/review/meetcurve.de?fbclid=IwZXh0bgNhZW0CMTEAAR21i-c-...⇄ />
How can i get the return information and a refund processed?

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• Jun 20, 2024
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Bought four items and paid 103$. Very bad design and fabric quality when the items finally arrived. I chatted with Trista from their "customer service" before and after I received the items. There is a picture of Trista, but I am pretty sure the person I chatted with does not look like the person on the picture and the English was very bad. A lot of copy/paste communication going on. I told "Trista" I was not satisfied with the quality of the design and fabric and that the items didn´t fit, and asked to send it back and get a full refund. She initially offered me a gift card or 30$ in return. I didn´t want that. Then she offered 52$ in return and I could keep the items. I didn´t want that. I could then send the items at my own expense and after their quality check of the returned items I could possibly get a full refund. She then gave me a bogus address in New Jersey. I now have given up on returning the items, after reading more and more about the company on-line and it´s awful treatment of it´s customers. I have been scammed and this is a scam company that must be stopped!

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• May 28, 2024
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I ordered clothing from the website meetcurve.com. I was not happy with the items and asked to return the items for a refund. They asked me to take credit instead of a refund, and I said ok, since they made it sound like returning the items and getting a refund would be difficult. I got credit and placed a new order on May 8th. The new order became obviously lost in transit (the tracking said it arrived in my city on May 13th, and it is now May 27th). There is no way it would take that long for a package to just come across the city. I reached out to their email address and the company has been refusing to resend the order or give me a refund. They keep telling me that they are waiting for feedback from their "logistics provider". They said that if there is no word from the logistics provider by July 9th, they will consider a refund, but that is too long to wait. I'm also concerned that they will not actually give me a refund in July, and they are extremely difficult to deal with.

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- Saint Joseph, MO, USA • Apr 11, 2024
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Multiple emails back and forth to customer service. After doing everything they requested and returning items on time, 30 days later and I have not received a refund. They state they have started an investigation and to give it a few more days. Never dealt with customer service this unprofessional. Clearly no refund was initiated.

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- Waukesha, WI, USA • Apr 08, 2024
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I gave this company a chance and this entire first order experience was low quality. Shipping took so long, returns were turned into a bartering experience that I now cannot return when the fit does not work?? I wanted to have a good experience, but this is a terrible experience. I’m now stuck with many clothing items I cannot wear and cannot return or exchange! Hundreds of dollars spent for an underwhelming experience. I’ll never purchase from this company again.

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- Murfreesboro, TN, USA • Apr 07, 2024
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This company takes your order and then never sends the product. There is no phone number or address on their website. You can only email them and they take forever to email you back. They do not help at all. There are so many reports on this company that I’m infuriated they are still allowed to exist.

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- Plymouth, MA, USA • Feb 01, 2024
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I ordered a bathing suit from meet curve.com. The item arrived and was so small I couldn't get it over my calves! When I reached out to them for return information, they started bargaining with me. They offered a merchandise credit, a $6 refund and then upon my refusal, a $17 refund. They would not provide a return address, even though their website indicates they accept returns of unused, still tagged merchandise. I have filed a claim with American Express. I believe they are an illegitimate operation. The use of incorrect grammar is a give away!

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I ordered online swimsuits from them. I kept 2 items and returned a couple. You can only do this via email. They try and get you to settle with less money and keep items. I said no and want full refund. They made me take pictures of items with tags on and then they finally gave me a return number and address. They said they would refund my items once received in 5-15 business days and if I have nothing by 30 days to email them. I started this process in July. It is December 5 and I still don’t have a refund. I email multiple times a week and they just give delay, stall, and threats about refund it coming, finical dept is backed up, don’t file a claim or Ill never be able to get a loan, house, etc. They don’t put my refund online so it looks as if there isn’t one. It is all through email. To file a dispute I need them to tell me how much money they are refunding me and to what card and they won’t tell me they just say their financial dept is down. They are keeping people money which is fraudulent. All I want is my refund. I have all the emails from July to December. Which I can’t include all here but I am happy to forward them if needed. I will include some examples.
Refuses to refund
Refuses to refund
Refuses to refund
Refuses to refund
Refuses to refund
Refuses to refund
Refuses to refund
Refuses to refund
Refuses to refund

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- Enfield, CT, USA
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Ordered bathing suits from Meet Curve, read the return policy beforehand and thought they were legitimate. I decided to return some merchandise that didn't fit – I was within the return window. I reached out to initiate a return, and it took several attempts to receive a return address. They tried to have me keep the merchandise with no refund, or offer me an %off couple towards future purchases. When I finally was able to get the return address (somewhere in New Jersey, USA) I sent back the merchandise and sent them tracking info. Still within the return window. They confirmed receipt of my returned merchandise and ensued that I would receive my refund within 15 business days. I waited and saw no return activity in my account. I reached out after the 15-day time frame and was assured they would look into it. It is now almost 2 months later and I have not received my refund. I have reached out almost daily asking for a status of my refund and am given multiple excuses such as – their returns account is very busy or there is something wrong with the account.

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I am going through it too. File a dispute with your credit card company. They can help!

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I bought items online and needed to retrurn/exchange for a different size. The website refused to provide me with a pre-paid label or a return address, asking me if I would accept a gift card or credit instead. It took 5 requests to get an address and still no return ups or usps label. I went to the post office and sent back the items. The, apparently, separate company that accepts package is, purportedly, so large that it cannot know if any packages have been received or not without a tracking number. Then they continued confusing ups with usps and my, now numerous, requests for my refund were answered by so many different "customer service agents" that they seem like the same person. Same communication style and word usage. They refuse to even consider actually checking the mail for a package with my name on it. I believe they are playing a game and are refusing and will always refuse to return my money.

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I exchanged a bathing suit for a different size, and they gave me a gift card to purchase the new one. My experience had been great up until this point so I didn't think anything of it. When I received my new suit and it still didn't fit correctly, they refused to refund my order because they do not refund gift card orders. This is ridiculous because this was originally my money, not a gift card. I bought another suit on top of the original exchange and they will not refund that money either, which was NOT a gift card. We went back and forth via email where they basically just said the same thing over and over again without even trying to fix it, until they informed me that my return period is over and they can no longer do anything about it. They are basically just scamming people and stealing their money.

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Please see below for screenshot
They will not give me whole return address and are stalling to go beyond the 15 days as far as I am concered ! This is very frustrating- I just want my $78.27 back. I had free shipping because of how much I spent. None of it worked for me and I just want my full refund and will pay for shipping back.
Does not honor return policy

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Ordered a swimsuit that didn’t fit. Emailed support for information to return. They didn’t respond until the 3rd email, and did not provide return address. They then said they were in Seacaucus,NJ but no physical address and offered $8 back and keep swimsuit. I said no, please provide the address and want a refund . Then offered $18 and keep swimsuit, still no address to return. Again I said no, and demanded full refund and physical address to return and told them if they jerked me around and then said “too late to return”, I would hire a lawyer. Just a scam to get money in my opinion. I have the emails and took screenshots but it will let me upload one.

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I got a suit from MeetCurve for the first time. After 2 uses, the underwire is popping out and the cups are deformed. This was washed on gentle cycle.

The company would not issue me a refund.

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After I reviewed the return policy on Meet Curve’s website, I decided to order $206.00 worth of merchandise (bathing suits) based on ads I had seen advertised on Facebook, Instagram, & TikTok. Things arrived in a couple of weeks as ordered but only one swimsuit out of six fit. Per their return policy stated, I emailed for a return authorization as this is the only method of contact. I did not get a response for three days (that has been the delay with each of my emails since as well). Meet Curve created a return "ticket" with no information, no return authorization, no return address, nothing. I sent several more emails. Three days later they responded offering me a “partial refund” of “around $66” and offered for me to keep everything I had ordered/received. They also offered me a store credit that would have to be used in the future as a one time use. Of course, I contacted them well within the 15 day return window per their policy stated, no I did NOT want a partial refund & definitely not a store credit because I will never order from them again. I responded “I would like a full refund for the items I plan to return, minus shipping of course. I need a return authorization & your return address. They responded with "Secaucus, NJ" no street address. I sent another three emails. They keep replying offering a partial refund or store credit. I tried the Live Chat also and even that is not a live chat, this creates a “ticket” as well with no information. I have NEVER once been scammed in all my life so I am very cautious where I order from online & where I enter my card information as well. This company needs to be SHUT DOWN!!!!

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Did this ever get resolved?

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I am having the same issue. Did you ever get it resolved or have any advice on what to do?

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I ordered 2 suits from Meet Curve after seeing their ads on social media…I googled the company and read reviews online and didn’t specifically see any red flags. I received my suits after about 2 weeks of waiting. One suit didn’t fit so I followed their return policy on their website and this is where it gets very scam like. Took days for any response, finally got a response and wouldn’t give me a return address. I’ve emailed 3 more times since then asking for the return address with no avail. Clearly they’re waiting out the 15 day return policy so they don’t have to help me. I won’t be ordering again

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I tried to return several bathing suits that i purchased from the site. They took a long time to arrive and none of the suits fit like i wanted. I requested a return, in whichthey gave me several custmer service emails and all the reasons they don't accept return. They would not give me the return address, no matter how many times i emailled. They seemed to be delaying so they wouldn't accept the return anyway. Customer service reply super slow and unhelpful. They finally offereda partial refund and a coupon.... i decided to take this. best to have some money back than none. Still no refund...... or reply. Scammers stay away

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I ordered a bathing suit from this company. On their site they say you can return items. THAT IS NOT TRUE. I spent 2 months going back and forth with the company, they wanted me to keep the items and refund 20$ of a 60$ purchase, the items were of no use to me, and I declined and filed a case against them through paypal. They begged me to drop the case and agreeded to refund me the amount of the order minus shipping. After I dropped the case they only refunded me $20.00 Do not order from here!

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continually write scam in their adverts? It will take a while to block us all! Hahaha

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I placed an order in March 2023 for my summer holiday. Spending just over £100. As the payment was going through, a window on my pc flashed asking if I was sure? I can't remember the exact wording but said along the lines that the website had fraudulent activity. I went straight to the main screen and tried the links for contacting the company. I am sure you all know how that went. I contacted PayPal straight away, asking their advice and to cancel the purchase. What I didn't know was that this first email did not go to PayPal but to the seller. They sent the goods in response and replied to my email telling me they had now sent them and sorry for any delay! Hahahah. Anyway, since then I have been talking to PayPal. Meet Curve have given me 3 different part return addresses, none of which UPS recognise. Something is 'off' with each one, postcode is wrong or road name. When I go to Google street maps each one is a scruffy warehouse type building and area. Google reviews also link these buildings to dubious activities. Meet Curve have offered many percentages of refund - up to 50% and told me to give the items to charity. They really do not want the items back, or give you a refund! Oh, I forgot to say, when the items did arrive, they were strangely shaped and the bust lining creased and crushed so much so, that when trying on, I looked like I had a bag of bricks on my chest! hahah ;).

PayPal are waiting for a response from Meet Curve. The dead line is Friday 7th July. Keep your fingers crossed that I get a refund! x

I have passed all the addresses and whatnot to PayPal. I recommend anyone in this situation pass on their emails and information to their fraud department at the bank or PayPal. Best wishes.

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What does MeetCurve do?

Based on the information from the posts, it appears that Meet Curve, a swimsuit company, has a poor reputation and may engage in fraudulent activities. Customers have reported issues with sizing, poor quality products, non-existent or insufficient return policies, and difficulties in obtaining refunds. There are also claims that the company blocks users from social media pages and deletes comments that raise issues. Some customers suggest that the website may be a scam, and it is recommended to exercise caution when making purchases from this site. Overall, there are significant concerns about the company's customer service and handling of returns and refunds.

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