Mega Juul Pods Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Mega Juul Pods, help other victims by adding it!
Scammer's email [email protected]
Country United States
Victim Location CO 80226, USA
Total money lost $229
Type of a scam Online Purchase
First of all: every site I’ve ever ordered nicotine products from promptly ask for age verification. This is federal law. This site did not which I thought was a little weird. Second of all, they only accepted the following payment methods: Cash app, Zelle, Google Pay or Apple Pay.
I chose to initially pay for my order using my Cash app debit card on their physical website because I know that even if my Cash debit card were to be hacked I’d be safe because I only load the card with the exact amount I need for any given transaction.
After I submitted my order I waited 2 days and because I hadn’t heard anything yet about my order or whether my payment and “screenshot proof of payment” worked (it was my first time doing direct mobile cash transfers) I reached out to customer support. They didn’t respond to this first email.
I sent another more stern email and finally got a response from a completely different email than the company one listed on their website ([email protected]). The message was from Ryan Rinke ([email protected]). This individual advised me that they hadn’t received my Cash app payment of $229.00 and he told me to cancel the transaction and send the payment through Zelle, Apple Pay or Google Pay. I opted to send him a direct Zelle payment and followed up 15 minutes later with the screenshot proof. I didn’t hear back from him for 24+ hours. I reached out again and got a very alarming response from him asking for my full name, address, phone number, email address and nearest airport.
At this point I knew I made a major mistake and I scrambled to research all about Zelle payments and possible recourse I could take to get my money back from what was evidently a scam. I do not understand why the needed all that personal information from me and I was uncomfortable sending it over a less secure mobile forum rather than in the initial secure e-commerce website where I could use my protective VPN/security software and incognito browser window. I already gave my information and it didn’t feel necessary to do it a second time.
I was on the fence and asked friends and family what they thought I should do. I knew I lost my money at this point and I took precautious measures and changed my banking login information incase fraudulent charges showed up. I decided to go out on a limb and only reply to him with my name and address. He clearly already knew my email address and I didn’t want to give my phone number due to the fact that the business transaction took place in a mobile app and that would make me more vulnerable to a security threat. I never heard from him again. I sent the money on May 1st, 2021 and since then I’ve sent 4 messages- I sent my last message today May 19th, 2021. All have gone unanswered.
Their website claims they offer 24/7 customer support and even has a short FAQ section that seems legitimate and trustworthy because it addresses typical questions regarding expected delivery times and how quickly orders are processed.
They also have a few customer reviews, and whether they are actually truthful is up for discussion.
I know that I made a big mistake sending direct money to someone I didn’t know and I did NOT know (but should have looked into it first) that Zelle prohibits commercial businesses/merchants from using it as a payment system. I never should have been duped into thinking that was my only way to send money for my order. Unfortunately Zelle doesn’t have a safety net in the event these kind of things happen and the fault is all mine.
In conclusion I really don’t want this to happen to anyone else. The money I lost wasn’t money I could afford to lose. COVID has left me temporarily unemployed and that was a very expensive purchase for me to make for me and my significant other. I’m disappointed in myself and of the individual(s) responsible for this fraudulent event. I sincerely hope their business is shut down quickly.
I know that mobile app money transfers are gaining in popularity and I just want to help raise awareness that their are as many dangers as there are advantages to it and people need to be cautious and on-guard because this is unfortunately our reality now and cybersecurity threats are real.
Thanks for reading this!