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Megasalesusa

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Megasalesusa Reports & Reviews (1)

- Klamath Falls, OR, USA • Mar 31, 2025

They advertise an Indestructible dog toy. They say in their advertisements they will replace it for free if your dog can tear it up. Also in their refund policy, they say that if you contact them within 15 days of recieving the so called indestructable bear, your money will be refunded. My dogs had those toys apart in less than 2 minutes. I sent an email. This below was their response.

Dear Valued Customer,

Thank you for reaching out to us about your experience with the Indestructible Dog Companion Toy. We always appreciate hearing from our customers and learning how our products are used in the diverse households of our beloved pets.

We understand that you have concerns regarding the durability of the toy considering your pet's interaction with it. Our Indestructible Dog Companion Toy is designed with high-quality, safe materials and is built to withstand typical use by pets. However, like any product, its endurance may vary depending on the individual behavior and the intensity of the play of different pets.

We recognize that some pets may have excessive energy or display signs of stress, which can sometimes result in more aggressive play behavior. This may lead to unexpected wear and tear of even the most durable products. In these cases, it's important to consider additional activities or training that could help in managing your pet's energy levels and stress.

Regarding your request for a refund, our policy permits refunds only in the cases where a product is defective due to manufacturing errors or mistakes on our part. Upon reviewing your case, it appears that the toy was delivered in good condition and the issues reported arose during its use. Thus, we are unable to offer a refund for this purchase.

We sincerely value your patronage and the trust you place in our products. If you have any concerns about how to manage your pet's playtime or need tips on suitable toys based on their behavior, please feel free to reach out. Our team is here to support you and ensure that you find the best options for your pet's needs.

Thank you for your understanding and for being a valued member of our community. We hope to continue serving you and your pet with products that enhance your experiences together.

Warm regards,

LiLy Jane

Customer Support Team

THIS IS FALSE ADVERTISING AT ITS FINEST AND THERE IS NO WAY TO FIND OUT WHAT COUNTRY ITS COMING FROM! IT IS THEFT AND THEY NEED TO BE SHUT DOWN.

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