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Mercury Mastercard

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Mercury Mastercard Reports & Reviews (2)

applied said I had approved credit but needed verification. Wanted color copies of license, bank information, and then asked for a color copy of social security card. I was blown away! I called and stated that was inappropriate. They claimed someone would call me back and never did. Decision is still pending based on not verified identity. Now I have a hard pull on my credit from these clowns. DO NOT ATTEMPT. Scam

These are a few more reviews that I have read.

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Jul 01, 2021 - Wasted inquiry

I received a letter saying I was pre approved. Decided to roll the dice on it and was immediately declined. I’m not the first apparently after reading lots of the reviews. I think it’s pretty crumby to run hard check after sending a notice like that. The very least they could do is offer less if anything. At least it wouldn’t be such a waste of inquiry points. I’m pretty annoyed.

May 17, 2021 - Cancelled ASAP

Had an “outstanding” odds of approval and they didn’t offer me the $2500 credit line everyone seems to be getting. Closed the account immediately as I don’t need another account I can barely use with 30% utilization. Waited on the phone for 15 min and the person I spoke to had trouble speaking English. They didn’t try at all to keep you as a customer and made the process of leaving a great one. LOL

May 07, 2021 - This sucks

I just applied for this card but its saying that I already applied for this car before when this is my first time applying.

Apr 08, 2021 -Worst Experience EVER!

Got the card and used for a few months here and there. THEN FROZEN. I called and they said a charge was attempted and I explained it was me that did it. I was on hold with 3 different people for over 2 hrs. The 4th person said to bad U need to send us copies of utility bills and 2 forms of i.d. I then faxed that called back after 24 hrs and they said "To Bad" we didnt get it, do it again. I don't have a fax machine and it costs $7 to do it. They said to bad. I did it again from a different fax machine, another $7, waited 2 days and they said they didnt get it, "call back next week and check again" (It was Wed.). I am done! Hrs and Hrs on hold, transfer after transfer, ridiculous. I just quit using the card, been weeks now, I don't need the hassle with everything going on in the world. Crappy customer service for sure!

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All the above are reviews from Credit Karma. I believe the good reviews may be fake to overcompensate for the bad ones. Not sure how a company like this can still be open and consistently lying to people.

I was going to apply to this credit card until I read all the reviews so I am now informing the BBB. I have not been scammed but it seems like these people have. I hope something can be done to stop this company from betraying people’s trust.

Thank you.

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