Merlinup Reports & Reviews

Merlinup Reports & Reviews (6)

I purchsed an item online 1& half years ago ( march 2020 ) after 6 monthes they send me a small part of my order & informed me that rest is unavailable , then i asked them for refunding the rest of my money but they refuse & send me Cupon for another purchase. Then i choose another order which required addition of some money for contination if process as i must exceed the cupon figure to complete teh purchasing process , this occures since 7 monthes & after more tahn 20 emails, they send me one week ago that my order is no longer available & it is automatically cancelled i asked them agian for refund of the 56 $ but they refuse !

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Realice un pedido y no lo recibo. [email protected]

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Placed an order and they returned me telling that they don't have the product anymore.
I asked for a refund wich they promised that they would make, but never did...

Send a lot of emails since for more than 6 months, but I gave up...

Never buy at this store, they are not thrustful.

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I firt put my order in 22 february. Since then I made 26 contacts by e-mail, always receiving a new information that the iten was out of stock and I should choose a new one.
After I changed my choice many times, I finaly asked for a refound but received no answer until now.

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After a month delay a got a small part of my order. I've been trying to get a refund for the rest but only get the same lying response that it is on its way. This has been going on for over 2 months now.

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- Jersey City, NJ, USA

Scammer's email [email protected]
Country United States
Victim Location NJ 07306, USA
Total money lost $40.29
Type of a scam Online Purchase

I am writing as of April 2020 after originally making a purchase (based on an online - Facebook Ad) on Feb 23rd. The enclosed advertisement below is directly from this global company's website:

"merlinup is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!

We value all our customers: Our professional customer service team is always here to help you. Your satisfaction is our top priority! Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service! - Enjoy your shopping at merlinup.com."

Since the initial purchase I've made numerous email attempts to secure tracking information for my purchase, which have resulted in respond correspondence (which are apparently procedural "stalling tactics") stating that my order was "being processed."

Shortly after sending my most recent email - stating that I would be contacting ScamPulse.com as a result of this apparent retail scam, I received an email response that a "refund" was being processed - which still hasn't materialized - and is probably yet another stalling tactic.

Thanks in advance for your attention to this compliant.

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Merlinup Reports & Reviews (6)

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