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Microsoft Account Microsoft Corporation imposter

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Microsoft Account Microsoft Corporation imposter Reports & Reviews (1)

- Two Rivers, WI, USA

On Tuesday, May 18, 2021 I received this email:

Untitled Document

Microsoft Account

Invoice No # %INVOICE%

Thank You For Shopping With Us on Tuesday, May 18, 2021.

Billed To

Customer ID - %CUSTID%

Registered Email Address - ********************* Invoice Number - %INVOICE%

Description Quantity Unit Price Total

Windows Defender Advanced Threat protection Firewall & Network protection (One Year Subscription) $399.99 $399.99

Sub Total $399.99

Sales tax $0.00

Billed Amount $399.99

In Words - Three Hundred Ninety Nine Dollars and Ninety Nine Cents Only.

If You didn't make this purchase or if you believe an unauthorized person is attempting to access your Microsoft account Call to our customer care representative +1 (929) 528-9593 (Toll Free).

This Email confirms payment for the Microsoft Defender listed above. You will be each plan period until you cancel by downloading to the Microsoft Defender plan from your PC.

You may contact Microsoft for a full refund within 48 Hrs. of a monthly Subscription upgrade or within 72 Hrs. after yearly payment. Partial refunds are available where required by law.

Dates are displayed per Coordinated Universal Time. Order date may vary based on your location.

Thanks

Microsoft Account Team

Copyright @ Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA

I called them at 2:54 and did not leave a message. They called me back at 2:55 and I told them that I did not make this purchase and I better not be charged this amount. They told me I would not be charged since I called them the same day I received this email. They told me this matter could be resolved when I logged into my computer. I was not home at the time and they told me that's not a problem and they would call me back later in the evening.

They called me and told me to download "Teamviewer" and this issue could be resolved. I asked why I had to do this and I could not get an answer. They told me to give them the username and password that came up on "Teamviewer", but the password kept going away on the computer. After 38 minutes and 6 seconds we hung up and they said they would call me back at 3:00 today (May 19, 2021). They did not call me until 3:45. I did not answer the phone.

A few minutes later the email was deleted from my account. When they called me, the phone number came up as New York.

I never gave them any of my personal information. They stressed I should get an Internet provider then my computer would be faster. I told them no I will not and that my Hotspot is fine.

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