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Microsoft Tech Support Imposter

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Microsoft Tech Support Imposter Reports & Reviews (14)

- Roanoke, VA, USA
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My husband got a pop up on his computer screen that microsoft had detected an issue and gave a phone number to call so he called it. We gave them access to our computer and they kept us on the phone for an hour before I began to realize that this was a scam.

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- Victor, ID, USA
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Went to computer typed in what I was looking for, all the sudden my computer went nuts saying it had been locked that someone was trying to get into it. It had a tech support come up with a legitimate looking toll free number saying it was Microsoft tech support. So I called it, the guy seems legitimate and ask me to do something’s to my computer, then said to help resolve the problem he’d had to get into my computer so he ask me to let him in which I did then he ask for my birthday day,etc.

Then he wanted to know what I was trying to get into when this happened, I told him my bank acct. which he then ask me to check and see if it had been compromised I told him I’d just call my bank and he said it’s ok just check it now. I told him No cuz he was in my computer and I’d just wait he wanted to know when the last time I had been in to check my accounts (which I lied ) and told him a random time. Previous he had told me my phone & i pad were compromised also.

I kept telling him I’d just call the bank later, finally feeling very uncomfortable I said I’m not getting into my back cuz your in my computer he said I’ll get out and hold on while you check. I said no I’ll wait and call finally I said you realize I’m calling from a landline don’t you he then proceeded to say well it looks like we have it fixed and said if you need anything else let me know.

He did give me a name and a different number and this other crap to get ahold of him. The number was 666-888-1745 ext. 1007

Jerry Blake

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- Dallas, TX, USA
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they pretended to be micro support tech they froze my computer and sent a message to my screen that said that my computer was at risk to call 1-888-654-3178 so called they told me to log on to push down the with the 4 squares and the r key at the same time then type www.usupport.com when i did they took control my my computer as if they were fixing my computer after the went through different areas of my computer they cam to my banking information they told me that they need me to log into it they could not do this one thing for me i told them they i did not use my computer to log into my bank account they reminded that that they were trying to help me cause all my information was at risk so i did then they said that they would give me 150.00 back on the price i pay for spi ware but they needed me to type in the amount of the refund that they offered i should have known then

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- Newport, NC, USA
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i was scammed last of oct/november for about $5400 before i caught on (we were in the middle of Hurricane florence and i was not paying attention.. ) when i realize what was going on.. i refused calls.... took my computer to staples and had it cleaned.. also changed banks.. and reported it to local sheriff department... i got some of the money back thru bank...... they keep calling me now claiming to be with ScamPulse.com and are going to connect me to microsoft to return my $200... lol... they want me to turn on my pc.. and they will connect me with ms....lol..there is no numbers or id on the caller id.... they just called again...using another ..business sound name .. i asked them for their number saying i would call them back.. they told me that was not possible...u will fool me once but not twice... all the people that call are from india....

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- Elmira, NY, USA
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People calling on behalf of Microsoft, Trying to get you to screen share your computer. And "Fix" a Non existing problem. Lifetime fix for $200+, then hang up once they get your credit card info.

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- Whitesboro, NY, USA
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Hi,I have recently gotten a pop up on my computer saying it was infected,The gentleman sounded Indian,He told me my computer needed security and was trying to sell me antivirus,and firewall.He also said my computer would be locked but,he wanted a debit card but I told him I didnt use them,he proceeded to ask me to get one from a family member.I hope these people get caught,trying to take advantage of people,is so wrong.I hope they can be tracked with the phone number.

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- Frankfort, NY, USA
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Virus alert with Microsoft back screen saying I have a virus that has taken my credit card number Facebook passwords and other information. Says to cal support at 800 number foreign person tells me press windows key and letter R type in

Iexplorer support.me and press enter it takes me to a page that ask for 6 digits, he gave me a code to type in and press enter. I figured it was a scam so I didn't.

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- Irving, TX, USA
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Someone with a heavy Indian accent called me to tell me my computer was sending Trojan horses to other computers and being accessed remotely so they told me to get on my computer and she read my computer licensing number to me. She said she was calling from Microsoft's computer licensing department and she then proceeded with telling me all about how my computer was going to crash if i don't go to www. logmein123 and have her remotely access my computer to show me viruses and how to delete them. She said she got my husbands number because of our network connection account or something. She told me her name was Mary Wilson and said to call her back at the 1866 number and when i did i could hear the same thing when i called her it was loud in the background and some other people were talking loudly. presumably on phone calls as well. A man answered the phone when i called back and kept asking who i wanted to speak with so i told him i got a message and he didn't say anything he was confused, i wanted to see what he would say so instead I hung up and then he called me back from a restricted number and that's when i jut ignored it.

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- Greene, NY, USA
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I got a call saying they were microsoft and that my computer was giving out error messages and could be a virus. I hung up so that is all I got , but I do have a number. 949-009-0301

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- Cicero, NY, USA
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I have received many calls from a (516) 635-4085 number, stating that they are calling from Microsoft and that something is wrong with my computer and they would like to remote in on it to fix the issue. I informed them that I do not own a computer and at that time they hung up on me. I have received theses calls for the last few weeks and they call constantly throughout the day.

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- Cicero, NY, USA
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I have been receiving numerous calls per days from Microsoft Tech support, phone number 812-402-2631 (Evansville Indiana is identified as location) I am positive this is not in regards to any virus information from our computer. When I challenge them they become rude and offensive. They have advised that I turn my ringer off to not hear the calls, that my husband has a computer he uses unknown to me, and that they will keep calling as often as they please.

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- Delray Beach, FL, USA
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they ask me to delete system 32

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- Farmersville Station, NY, USA
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We received a call from Microsoft saying they have received many error reports from my computer. He wanted to walk me through and "help me fit the problems". I asked for his name and address and he gave it to me, but I am not still not sure if this is legitimate or not. I am not falling for it. I will buy a new computer if this one crashes before I give anyone any personal info.

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Phone call to home phone (listed in the book),stating they were from Microsoft and that they were receiving a message from my computer that had illegal, damaging software running. I said I needed an IP address so I wo u ld know what pc it was. They wanted me to sign into the computer and they would show me what needed to be corrected. The number that was displayed was 518 670 4187...Michanicville, N.Y. I just hung up on the call, as I said I would call my tech at Best Buy.

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