SCAMMidcleanca.com Reports & Reviews (1)
Midcleanca.com Contacts
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Scammer's website midcleanca.com
Scammer's email [email protected]
Total money lost $139
Type of a scam Other
So sorry for the trouble caused.
We are very sorry to bring you a bad experience again. You are our very valuable customer, and we are very grateful to you for purchasing products in our store. It is indeed our fault that makes you unhappy this time . The products you receive may not meet your expected value, but it still has some value. We are just a small company. In order to compensate for your loss, we will compensate you 20% refund. How about you keep the products, even though you don't like them.
If you have any questions, please feel free to contact us again.
Best regards,
Susan
This email is a service from Bluesky. Delivered by Zendesk
On 9 July 2023 at 15:23:17 UTC, ****** ****** ********************** wrote:
Susan,
Please send me the correct shipping address, return authorization, method of shipment, etc. and any other information needed to expedite the refund.
I have given you more than enough opportunity to make this right, but your responses and attempts to cheat customers out of monies paid have convinced me otherwise.
midcleanca.com is simply a front that engages in fraudulent activity.
*** ****** Sent from my iPhone
On Jul 9, 2023, at 5:51 AM, Susan <[email protected]> wrote:
?
Dear ****** ******,
Thank you for your reply.
It is a pity that you still do not accept my proposal. As a customer service agent, this is the best proposal that I can provide to you, but in this case, I have checked with our manager, we would like to offer you an exceptional proposal which will be provided to you only:
1. How about we provide a 15% refund for this order.
2. Otherwise, you will cost more than 20USD for shipping the product back to us, and customers need to be responsible for the returning shipping fee.
Since we need to receive the package to arrange a refund for you, it takes a lot of time because of international shipping, I suggest you accept the first offer.
Warm Prompt: Please do not send the item back until we authorize the return with the returning address in the email. Also, the address on the package is not our returning address, do never send the package to that address, or we will not be responsible for the loss.
If you have any questions, please feel free to contact us.
Best regards,
Susan
This email is a service from Bluesky. Delivered by Zendesk
On 6 July 2023 at 11:56:29 UTC, ****** ****** ********************** wrote:
Susan,
No, I do not accept the offer.
The so-called “product” received had no labelling nor UPC codes - and simply worthless.
Please return/refund the full amount paid.
****** ****** Sent from my iPhone
On Jul 6, 2023, at 4:59 AM, Susan <[email protected]> wrote:
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**** ****** ******,
We feel very sorry that the product can't meet your expectation.
Please trust that we will take care of your dissatisfaction,as our tools was sent by an automatic system,so we are really sorry for the content of your parcel.
So the product which you finally receiving have a probability beyond the value you paid for. Meanwhile, it may also have a probability below the value you paid for.
As for this situation, we still suggest a 10% refund for you? Will you accept this solution?Looking forward to your answer.
Please feel free to contact us if you have any questions.
Your sincerely,
Susan
This email is a service from Bluesky. Delivered by Zendesk
On 5 July 2023 at 05:33:34 UTC, ****** ****** ********************** wrote:
Susan,
You have got to be kidding. Did you even look at the pictures of the “products” ordered versus what was received?
And the 5% refund offered so I can buy more from your store must be a horrible joke.
Please send a full refund of the amount paid.
****** ****** image0.jpegimage1.jpeg
Sent from my iPhone
On Jul 4, 2023, at 11:11 PM, Susan <[email protected]> wrote:
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Dear ****** ******,
Sincerely sorry for your dissatisfaction.
First of all, thank you very much for your interest in our store and for having purchased the product, and I am also very sorry that you received an unsatisfactory product this time.
The tools you received came from an unclaimed package, so we're not sure exactly what was included in the package. These packages are sent randomly, though some customers have indeed received items that match the advertised description.
If the package is successfully delivered , it means that our transaction has been successfully completed, but as you are our valuable customer, we applied for a 5% refund for your unsatisfied product claim and hope that you will get the product you want in your next purchase.
Please let us know if you can accept this solution.
Feel free to contact us if you have any questions.Looking forword to your reply .
Your sincerely,
Susan
This email is a service from Bluesky. Delivered by Zendesk
On 3 July 2023 at 16:31:01 UTC, ****** ****** ********************** wrote:
Susan,
I can’t express how disgusted I am with the entire transaction. Pictures attached as instructed.
Look at the original order below as compared to what was sent.
Return/refund the payment
Immediately.
****** ****** image0.jpegimage1.jpeg
Sent from my iPhone
On Jun 30, 2023, at 5:35 AM, Susan <[email protected]> wrote:
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Dear ****** ******,
Sorry to hear you are not satisfied with the item.
We need to confirm the package, so could you please kindly do us a favor to provide information as below:
1. The clear picture to show the whole package.
2. The picture can clearly see the tracking number.
3. The clear picture of the SKU number which on the product package under the bar code.
And we will reflect the problem to our warehouse to provide a satisfying solution. Please don't worry, we will try our best to help you solve the problems. Look forward to hearing from you.
Kindly Reminder: Please do not send the package back until we authorize the return with the returning address in the email. Also, the address on the package is not our returning address, do never send the package to that address, or we will not be responsible for the loss.
Best regards,
Susan
This email is a service from Bluesky. Delivered by Zendesk
On 29 June 2023 at 18:29:48 UTC, ****** ****** ********************** wrote:
Susan,
My mistake, different shipment! Patiently waiting as requested.
Thanks,
****** Sent from my iPhone
On Jun 29, 2023, at 10:37 AM, ****** ****** ************************ wrote:
?Susan,
I am very concerned. A package was delivered to my mailbox! In no way is this what I ordered, see details below.
What’s going on?
The next step is not going to be pleasant for either of us. Please rectify.
****** Sent from my iPhone
On Jun 29, 2023, at 5:17 AM, Susan <[email protected]> wrote:
? **** ****** ******,
Sorry to keep you waiting.
Your package has been sent normally. Due to the reason of the logistics website, the logistics information cannot be found temporarily. Please wait patiently for a few days.
If you have any questions, please feel free to contact us again.
Best wishes,
Susan
This email is a service from Bluesky. Delivered by Zendesk
On 29 June 2023 at 02:01:56 UTC, ****** ****** ********************** wrote:
Dear Susan,
Can you please tell me what has been shipped and the weight?
I am expecting two pallets of Amazon products.
Thank you, ******
Sent from my iPhone
On Jun 26, 2023, at 10:04 PM, Susan <[email protected]> wrote:
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Dear ****** ******,
Sorry to keep you waiting.
Sorry to hear you still do not receive the parcel. But it has been shipped out and tracking number is 92001903311082300060237833. now it is the peak season,It usually takes 7-15 business days to arrive after shipping out. Please track the shipping details through the following URL:
https://www.track718.com/en/detail?nums=
Below attached the tracking details. As you know, the estimated arrival time may be affected by many factors, like the transportation conditions or weather. Would you please kindly wait a few more days? Hope for your understanding.
If you have any questions, please feel free to contact us.
Best regards,
Susan
This email is a service from Bluesky. Delivered by Zendesk
On 26 June 2023 at 04:13:49 UTC, ****** ****** ********************** wrote:
Order not received. Refund payment before fraud claim is filed.
-------- Original Message --------
Subject: midcleanca.com#1013 Shipment Status Updated
From: "midcleanca.com" <[email protected]>
Sent: Thursday, June 8, 2023, 9:55 PM
To: **********************
CC:
midcleanca.com
Order 1013
midcleanca.com#1013 Shipment Status Updated
Tracking Number: AG762481726CN;
If you have any questions about your order or need to contact midcleanca.com, please click to view order details or visit our store.
Check Order Detail
View our store
Updated Order( 2 )
??2023 Super Value????Amazon Global Online Wholesale Pallet????[Limited Stock!!!]
??Oversized Tray??/BUY 1?? X 2
$139.72 USD
Subtotal $139.72 USD
Shipping Free
Total $139.72 USD
Any question? Feel free to contact us.
We will do our best to provide you with a great shopping experience, if you have any questions or feedback, please contact [email protected]
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[7K1X4M-Z6YNJ]</[email protected]></support@mqnetwork...⇄