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Milagrosautosalessanjose.com Reports & Reviews (1)

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The car I bought from the dealership broke down after 3 weeks of driving it. I’ve called the dealership to see if they can fix it but refused to and asked me to pay for the parts and tow to the dealership so they can fix it for free and I declined. They came to an agreement with me and told me that they’ll give my money back which was $1200 if I return the car and they’ll even pick up the car they said, I said it was a deal and for them to schedule a tow asap. After a month they still haven’t scheduled a tow or had gotten back to me about it, a red sticker was placed on my car from the city because they were gonna tow it. I called the dealership to get the car before the city tows it, we settled on a date which was Friday of June 23rd 2023 as we talked over the phone and texted them about it and I’ve told them that I won’t be in town the following week over the phone I told them that. Friday is here and now tow truck in sight, the next day which is Saturday June 24th 2023 the tow truck is here, The tow truck driver says that “this is going back to Milagros in San Jose right?” And I said yeah it is he also said “they called me saying you were going to give me the keys because the city was gonna tow it since it had that sticker on it” so I handed him the keys I then got in contact with milagros and they said they didn’t schedule a tow, nor did anyone in the office, they didn’t give my money back now. Another month goes by and now the car is posted on their website after they said they didn’t tow the car, I lost the car and I lost money from them. I also have the vin numbers as evidence, dates and payments.

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