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Misleading Social Media Ad/Negative Option Marketing

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Misleading Social Media Ad/Negative Option Marketing Reports & Reviews (1)

- Louisville, KY, USA • Dec 28, 2024
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They market their dresses on social media as some sort of sale. When you click on the website through social media it takes you to the sale dresses. What it does not disclose when clicking on the price, is that they automatically charge a monthly fee in order to receive the discounted clothes. When the clothes arrived, they were poorly made and one smelt of a strong disgusting odor. When I went to ask for a refund and to return the clothes, they told me neither of those reasons counted as a reasonable refund as they were clearance items which they say are non-refundable after arguing that these should be reasons for a refund they came back and said they would refund a 20% refund and claim they never do any sort of refunds and I should be grateful they were willing to give anything as a refund.

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